020 8543 7088|info@raphone.co.uk

Mobile phone and Mac repairs

Bring it or send by post for same day repair





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What problems can we fix ?


Water Damage Repair

We have a high success rate of repairing liquid damage devices and deal with any phone brands but there is no promise for repair.


Broken Screen Repair

Broken front glass, touchscreen problems, vertical lines on the screen or nothing on the screen repaired within 2 hours.


Charging Port Repair

We will diagnose the problem with charging port and perform repair or replace it if necessary. Should take less than 1 hour.

Phone Repair services including broken screen repair, charging port repair, battery repair, back panel replacement and camera lens fix. Sell your phone for cash today if you dont want to repair.



Camera and Lens Repair

Broken camera lens or autofocus issues repair takes about 1 hour.


Back Panel Replacement

Back glass panel can be replaced on any Samsung, Sony and Pixel phones. Please mention the color of your phone.


Battery Replacement

New battery will give your phone a new life, the service starts from £19 and repair takes 15 minutes.

 How to use our service ? 

Bring it 

Book and appointment and visit our Store in London. Get your phone, tablet or laptop repaired on the same day, while you wait. Free Wifi, coffee, juice and fruits. 

Send it  

Same day return after we fix your phone. Give us a call or use the website to book the repair. Write the order number on the package and send your phone, laptop or tablet to our Store.

We visit you 

Do you need on-site repair, home computer setup or any other IT help ? We come to you, anywhere in the South West London. Some phone repairs we can perform in your office as well.



68 000+ devices repaired, 339 services on the website, 11 years experience. 



What Customers Say ?

James Green
James Green
08:58 28 Jun 17
Great service thanks! Walk-in repair to a Pixel XL. Screen was replaced in an hour. Highly recommended.
Tim Pope
Tim Pope
07:01 26 Jun 17
Very pleased with the repair the guys did on my Pixel XL. They need to get their credit card machine sorted out but all in all a prompt and efficient service which I would recommend to others
Maddy Stewart
Maddy Stewart
00:41 02 Jun 17
Amazing! Such nice guys and incredibly helpful, they managed to source the parts for my phone within 2 days when I was expecting at least 4! Wonderful service and would highly recommend even if you have to make a trip to get there- so worth it!read more
Noaman Qasim Ali
Noaman Qasim Ali
14:48 15 May 17
After months of constantly jiggling cables and immobilising my iphone in order to charge it, I rang these guys and they fixed it in an hour. Very friendly, immaculately kept workshop and perfectly professional. Would strongly recommend.read more
Paul Gullett
Paul Gullett
10:02 05 May 17
Just a superb service, fixed my Nexus 6 and went above and beyond in terms of the time spent on it to fix it. Highly recommended, although they do need to charge more! Update: Just had an iPhone fixed. Awesome speed. Sent in by next day post fixed and back in my hand via post 48 hours later!read more
Johnny Clifford
Johnny Clifford
14:54 22 Apr 17
People travel a long way to visit this shop- and with good reason. Very knowledgeable, helpful and friendly guys who really went above and beyond to help out. Would definitely recommend.
Tamas Palko
Tamas Palko
14:27 17 Apr 17
The staff is very professional and fulfilled everything they said they would do. The work did not require any aftercare, it was perfect. My phone screen got replaced within 1 hour from a walking in.
Mark Worrall
Mark Worrall
13:41 10 Apr 17
Incredibly helpful, knowledgeable and friendly staff replaced the screen of my S6 Edge and the result looks beautiful. They kept me informed the whole time and returned the phone to me fast and safely.read more
Petra Dixon
Petra Dixon
08:39 22 Mar 17
What can I say? I was close to buying a new phone as mine had stopped charging. Turns out all it needed was a quick, efficient and professional replacement of the charging port by these guys. The service they offer is so convenient. I rang them up and they confirmed within less than a minute that - provided it was the charging port - they had the parts in stock and they could do a repair in about 40 mins. If there was anything else they'd ring me first before doing further repairs. Dropped my phone off in my lunch break, collected it - fully functional again - after work. They let you do a thorough check of all the functions upon collection. In fact, they MAKE you do it. I like people that have confidence in their own work. Those that can't get to the Wimbledon area can post their stuff and book the repair online. Fab. And on top of all that, they're an exceptionally friendly and helpful bunch. Five stars. Easily.read more
David Simms
David Simms
08:07 20 Mar 17
I booked my two year old Nexus 6 in for a replacement battery. The guys were able to replace the part very quickly. Great service guys, thanks very much!
João Dias
João Dias
18:55 08 Mar 17
I literally came all the way from East London because they are the only ones that deal with the Google pixel. My speaker was dead, took them one day to change it. Works like new. Couldn't recommend more.read more
Kay J
Kay J
16:31 22 Feb 17
The service provided at this establishment is excellent. My phone was in a bad state where my battery needed replacing, after checking out a few other repair shops online- this one had the most positive feedback. My phone was promptly fixed. The staff is polite, friendly and know what they are about. Highly recommend.read more
Daren W
Daren W
23:41 06 Feb 17
It was worth traveling across London to ensure my phone was fixed right (swap out of the battery on the ultra compact HTC M8). They demonstrated great knowledge and service in an easy, informative and clean environment. 3 month warranty, cash only.read more

Google Rating 4.8 based on 118 reviews. Facebook Rating 5.0 from 22 reviews. Thank you very much !

See all reviews here

Heard enough ?       Book Your Repair 


Our promise



Phone repair service in London Fixfactor we repair brokens screen, camera, charging, battery replacement and laptops
About us

We understand how frustrating it is to deal with insurance companies, where you have to wait few days and don’t get your personal files back. Looking for a new phone takes time and costs you much more. Our promise is a fast and quality repair service.

We provide the highest standard repairs of all most popular mobile phones, tablets and laptops. Problems with broken screens, back panels, camera, charging connectors, water damages and software issues can be fixed same day, usually within 1 hour !

Get in touch for repair of iPad tablets, Apple MacBooks, iMacs and any Windows based laptop. Your mobile phone’s or laptop’s personal files stay untouched and secure for the time of the repair.

We buy mobile phones and laptops, sell your phone, tablet or MacBook in our store in London. Fixfactor pays cash within minutes.



Want to sell a phone or laptop you don’t want ?


We buy it today ! Read more about selling your phone or laptop.






 News From Our Blog

25May, 2017

We can repair Samsung Galaxy S8 phones too !

Samsung Galaxy S8 (and S8+) has been voted one of the most fragile mobile phones of all time. We hope you never need to fix it but in case you do, we can now repair it for you ! Galaxy S8 has very similar built to the Galaxy S7 Edge. However it seems that the charging port is much easier to repair as it doesn't require replacing the screen as in previous model. Galaxy S8 has also the back lens reinforced so it is

17Apr, 2017

In case you didn’t know, we buy mobile phones and laptops.

Bring your new or used iPhone, Samsung or any other phone for a quick sale. We offer competitive prices and pay you cash when you bring it. Is your phone faulty ? No problem ! We are still interested in buying it for parts. You may have many reasons for selling your phone or laptop including unwanted upgrade, financial issues or if you have just upgraded to the newer device. Usually we offer better prices for your phone, tablet, MacBook, iMac or any Windows

16Apr, 2017

Raphone is changing name to Fixfactor

Before we opened in 2013, we were thinking about the name for our company and that was not easy. We called Raphone based on "Repair-a-phone" as we started purely as the phone repair shop. Since then, we have evolved and not only offering mobile phone repairs but also IT support and computer repairs. However the name "Raphone" still says about phones and people are surprised that we fix anything else. This is the main reason why we have decided to change

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