iMac repair (2012 – 2015) 2017-07-14T18:05:25+00:00

Choose iMac 21.5″ / 27″ (2012-2015) repair:

Do you need need Apple iMac repair software related service (macOS installation, Windows installation as the second operating system, data recovery, virus / threats removal or anything related) ? Please click on the “Software” tab above.

Bigger hard drive or much faster SSD drive replacement.

Apple iMac 21.5 / 27  has 2 major upgrade options. You can choose to go for more space and replace the hard drive with 2TB, 3TB or 4TB. If you are more concerned about the speed of your iMac, we highly recommend to replace the hard drive with SSD drive. That will give you much smoother work experience on your Mac.

RAM memory.

If your Mac has only 4GB of Ram, we recommend you to extend it to 8GB, 12GB or 16GB. It depends what kind of work you do on your Mac but the more memory you have, the computer works smoother when scrolling web pages, doing video editing or picture editing.


Is the Apple iMac 21.5 / 27-inch (2012 – 2015) repair service which you need not listed ? Call: 0208 543 7088.

How to identify your iMac ?

Year and model of your Mac computer can be identified through the Apple website by the serial number. To be redirected to the Apple website, click here. The serial number of your device can be found at the bottom of your iMac’s leg. You can also look for model name, beginning form Axxxx, for example A1398.


If you still have problems with recognising model of your MacBook, just bring it, send us an e-mail or call. 

Accessories for your Apple iMac ?

We offer a wide range of high quality accessories for your iMac and MacBook including replacement chargers, hard cases, bags and connection cables. If you cannot find on the website what you are looking for, contact us and we will check for the specific item.

Click here to check our full range of Apple Mac accessories >. 





Ways to deliver our services:



1. Contact us first (call on 0208 543 7088) regarding the Apple iMac 21.5 (A1418) / iMac 27 (A1419) repair service or book the repair on the website.

2. Bring your faulty Apple iMac 21.5″ / 27″, fill the repair form in the store, get the confirmation note and leave your Mac with us.

3. Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The iMac repair should not take more than the agreed time.

4. Finally, after agreed period of time your Apple iMac 21.5″ / 27″ computer is ready for collection, repaired.

Would you like to bring your Apple iMac 21.5″ / 27″ ? Use the booking calendar from below.

Remember to mention the model of your iMac 21.5″ / 27″ are you going to bring, thank you.

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1. Add the Apple iMac 21.5″ / 27″repair service to the Cart by clicking the “Order Now” button on the page of repair service which you need.

2. Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout). We will call you to complete the payment when we fix your Mac.

3. Wrap your Apple iMac 21.5″ / 27″ safely. We suggest to use the Insured courier service.

Please send your Apple iMac 21.5″ / 27″ computer to:

136 Kingston Road
SW19 1LY London

Please write the Order number on the outer of the box.


4. Once received, you will be contacted and the repair will start immediately.

5. You will get a confirmation e-mail after we fix your Apple iMac 21.5″ / 27″ computer. We always return it with a recorded courier service.

Phone repair delivery method of your phone to our store based in London
We use 48h recorded delivery service or Next Day Delivery by 1pm for mobile phone nationwide repair service. Londoners can use a bicycle courier service for same day repairs (optionally with additional cost).

Paymeny methods accepted by phone and computer repair store in london raphone
Debit or Credit Card, Paypal, payments over the phone or cash on collection while in the Store.  You can also send the phone first and pay after repair (while the phone is still with us).

Checklist before you post your Mac

1. Backup your files if possible.  We leave your laptop’s data untouched, so this is optional. You can also remove the hard drive / flash storage if you know how.

2. Remove the passcode / password  or include it with your laptop so we can test the Mac after repair.

3. Remove all USB devices.

4. Please don’t include any accessories.

5. Write the Order Number or your name on the outside of the package.


Frequently Asked Questions:

How long does it take to fix my iMac 27″ ?

It all depends on the problem you have. Usually we need a day to diagnose it and then 1-3 days to order a part. However some replacement parts we have in stock so the repair may be completed within a day.

Do you use original Apple replacement parts ?

When we repair your iMac, we always use original LCD screen, front glass, keyboard, touchpad, hinges, top cover or logic board components. When we replace the storage or RAM, we use exact replacements or even faster components available.


Bring your faulty Apple iMac 21.5″ or iMac 27″ Slim (models 2012 – 2015, also called A1418 and A1419) for a quick, high standard repair. You can also use the courier service. Call us in prior to your visit or use our booking calendar.

There is a quite few iMac 21.5″ and iMac 27″ models with different internals and different replacement parts. If you are not sure of your Apple iMac 21.5″ / 27″ model and year, send us an e-mail with the serial number or check the serial number on the Apple’s website here.

If the data privacy policy is your biggest concern, we can remove the hard drive / SSD drive which holds all of your files and leave it with you. It takes 30 minutes to remove it from your iMac and you will take it home. We have our own hard drives to test your iMac after repair.  This option is possible for hardware repairs only.




Difference between hardware and software repair ?


Hardware problems are those of physical nature including physical damages, accidents, batteries or problems with power. Software issues include viruses, system freezes and other related to operating systems, where you can still operate the iMac.


Home visit or remote help ?

REMOTE COMPUTER REPAIR SERVICESWe are able to provide you computer support in your home or office. This service needs to be booked over the phone. We charge per job or per hour. Alternatively if your iMac is accessible through Internet, we can help remotely, without entering your place. Please note that only software problems can be solved this way.


What can we do for your iMac 21.5″ / 27″ (2012 – 2015) ?








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