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Mac, iMac, MacBook Repairs 2017-07-14T18:05:20+00:00

Select model of the Apple Mac to repair

We provide service for iMac, MacBook, MacBook Pro and MacBook Air models released 2008 – 2016.


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MacBook Air 13 2010-2016 (A1369, A1466)

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SAME DAY MACBOOK AIR 11 REPAIR SERVICES IN LONDON BY COMPUTER COMPANY FIXFACTOR

MacBook Air 11 2010-2016 (A1370, A1465)

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MACBOOK 13 WHITE SERVICE REPAIR IN LONDON

MacBook 13 White 2010 (A1342)

Ask for more info.

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iMac 21.5 and 27 2009-2012 (A1311, A1312)

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MAC PRO SAME DAY REPAIR LONDON

Mac Pro 2010-2013 (A1481)

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Other Mac repairs

We repair older MacBook laptops and iMac computers, Apple TV and Apple products, give us a call for a quote.


Identify your Mac by the serial number.

If you don’t know model and year of your iMac or MacBook, give us a call, send the serial number or click here. You will be redirected to the Apple Support Check page, where you can type in the hardware serial number of your device.

The other way to identify your Mac is to look at the bottom of the device for model name, for example A1286, A1425.

Need assistance ? Our contact number is: 0208 543 7088.

 

OS X optimalisation and reinstallation same day in London Raphone
OS X Optimisation, updating and repair

We can optimise your Mac to work as fast as it used to when you bought it.

Choose this service if your Mac freezed on the Apple logo, runs too slow, frequently crashes or you see the question mark instead the Apple logo.

All those issues should be solved within only 1 day!

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MacBook or iMac broken screen repair

Broken screen or front glass on your Mac ?

If you can see physical damage to the glass, ink marks same as on this picture or vertical lines we can fix your MacBook, MacBook Pro or MacBook Air within 2-3 days. For some models we have LCD screens available now but most of them needs 2 or 3 days  to be ordered.

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MacBook broken screen repair services in London same day
MacBook Pro keyboard replacement physically broken or water damaged same day in London wimbleodn
MacBook Pro and Air keyboard replacement service

Have you spilled something onto the keyboard of your MacBook Pro or MacBook Air ?

The most common reason for the keyboard replacement may be water spillage or physically broken keys. For most of the time buttons cannot be fixed separately but the whole keyboard has to be replaced.

Our specialist will check the keyboard, the backlight (as it comes as separate part) and the logic board if there is any sign of water.

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Any MacBook water or liquid repair service

Have you spilled a water, wine, juice or juice onto the keyboard of your Mac ? Have you left your Mac overnight in the garden ?

It is a very important to act immediately. Your MacBook has to be disconnected from the internal battery and disassembled for cleaning. The water can get to the insides of your Mac within seconds and cause a serious damage. Very often it can be repaired but there is no guarantee. The damage can be very random and doesn’t only depend how much liquid has been spilled.

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MacBook Pro water damage repair get your data backed up and macbook repaired within 3 days
MacBook Pro battery replacement service same day in London by PC and Mac Specialists
MacBook, MacBook Pro, MacBook Air internal battery replacement service

Poor battery life of your Mac ?

Apple didn’t make it any easier for any individual user to replace the built in battery when it has to be replaced. We can change the old battery on any MacBook within usually only 1 day.

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MacBook logic board hardware repairs

Does your MacBook not powering at all ?

Logic board repair includes broken charging port, graphic card issues, USB ports replacement, overcharging issues or water damage. We should fist diagnose your MacBook to tell what kind of problem is it as some issues may look be confusing. For example graphic card issue may be simply LCD cable issue.

We not only service MacBook logicboards but also iMacs 21.5 and 27 inch manufactured from 2009.

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MacBook overheating issues repair

Does your Mac become very hot or does it shuts down by itself regularly ?

It is a likely an overheating problem caused by dust condensed inside the cooling system, faulty cooling system including fan or thermal paste between the heatsink and the processor / graphic card that became to dry.

To solve the problem we first disassemble your Mac and visually inspect all those elements. The we perform a full cleaning and replace the thermal compound on all important logic board elements.

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Have you lost your data ?

We offer comprehensive Apple Mac data recovery service.

The question mark instead of the Apple logo can mean that the hard drive of your Mac has failed. It may be necessary to replace it. If you have any personal data that you still want to get back, there is a big chance to recover 100% of them.

Bring your Mac and we will run it through an initial test of what could cause the fault, what is the condition of the hard drive and chance to backup all of your data.

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MacBook Pro data recovery after hard drive failure within 2 days by PC and Mac Specialists

 

Whatever problem you have, bring or send your Mac for a quick repair. Our experts can fix any fault in our London store.

 


Accessories for Mac ?

We offer a wide range of high quality accessories for your iMac and MacBook including replacement chargers, hard cases, bags and connection cables. If you cannot find on the website what you are looking for, contact us and we will check for the specific item.

We are always here to help, give us a call and we will help you to find the IMEI your phone: 0208 543 7088.

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How can we serve you ?

  BRING YOUR MAC

 

1. Contact us first (call: 0208 543 7088) regarding the Apple MacBook or iMac repair service or book the repair on the website.

2. Bring your faulty MacBook or iMac, fill the repair form in the store, get the confirmation note and leave your Mac with us.

 

3. Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The repair should not take more than the time we have agreed.

4. Finally, after agreed period of time your Mac device is ready for collection, repaired.

Would you like to bring your MacBook ? Use the booking calendar from below.

Remember to mention what device are you going to bring, thank you.

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 SEND YOUR MAC

 

1. Add the required Mac or MacBook repair service to the Cart by clicking the “Order Now” button on the page of repair service which you need.

2. Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout).

3. Wrap your iMac MacBook safely. We suggest to use the Insured courier service.

Please send your Mac to:


Raphone
136 Kingston Road
SW19 1LY London

Write the Order number on the outer of the box.


4. Once received, you will be contacted and the repair will start immediately.

5. You will get a confirmation e-mail after we fix your Apple computer. We always return it with a recorded courier service.
DELIVERY METHODS
Phone repair delivery method of your phone to our store based in London


We use 48h courier service or Next Day Delivery by 1pm for laptop nationwide repair service. Londoners can use a bicycle courier service for same day repairs (it is optional with additional cost).

WAYS TO PAY
Paymeny methods accepted by phone and computer repair store in london raphone
Debit or Credit Card, Paypal, payments over the phone or cash on collection while in the Store.  You can also send the laptop first and pay after repair (while the laptop is still with us).

 

PREPARE YOUR COMPUTER BEFORE YOU POST IT

1. Backup your data if possible.  We LEAVE YOUR COMPUTER’S CONTENT INTACT so it is optional.
2. Remove the password, include it with your computer or create the unprotected account so we can test the device after repair.
3. Remove all CDs and micro SD card.
4. Don’t include any accessories.
5. Write the Order Number or your name on the outside of the package.

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 REQUEST A HOME VISIT

 

If you need us to come to your house or office, let us know at least 3 hours in prior to the visit.

Areas covered: South Wimbledon, Wimbledon, Raynes Park, Morden and other within 2 miles from our office.

We can do while we there:

  • Software help for your Mac, Windows laptop or PC including viruses, speed optimalisation or software setup
  • Help with new computer setup, additional software installation
  • Data transfer between computers
  • Network setup, administation tasks
  • Printer setup
  • Cloud based solutions integrations, backup storage setup
  • Hi-fi systems setup
  • Some basic hardware setup including hard drive replacements, RAM memory upgrades

We charge per hour or per job, whatever is easier for you. There is minimum of £50 charge per visit and £30 per hour.

 

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