Any laptop repair 2017-07-14T18:05:25+00:00

What laptop do you want to repair ?

We repair any laptops from Acer, Asus, Dell, HP, Toshiba, Samsung and Sony.

Acer laptop repair services including hardware and software repairs, same day service in London
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Asus laptop repair services including hardware and software repairs, same day service in London
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Dell laptop repair services including hardware and software repairs, same day service in London

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HP laptop repair services including hardware and software repairs, same day service in London

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Lenovo laptop repair services including hardware and software repairs, same day service in London
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Samsung laptop repair services including hardware and software repairs, same day service in London
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Toshiba laptop repair services including hardware and software repairs, same day service in London
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All services in one place

Some problem symptoms can be missleading  for both software and hardware (your computer may be slow because of the old Windows installation, viruses but also when the hard drive starts to fail). This is why we always start from the diagnostic.

HARDWARE REPAIR OPTIONS

 

Hardware issues are related to all physical aspects of your machine including broken screen, faulty hard drives, RAM memory, keyboards, DC charging jack, motherboards or water damage.

SOFTWARE REPAIR OPTIONS

 

Software problems are related to Viruses, trojans, software internal system errors, security issues or need of professional setup / installations. IT support is mostly software oriented.


How to identify your laptop ?

One of options is to identify it by the sticker at the bottom of your laptop. It should say “model name”, “serial number” or “service tag” If you have any problems, bring it with you and we will check that while you wait. 

LAPTOP IDENTIFY SERVICE IN LONDON SAME DAY BY COMPUTER SPECIALISTS

OUR PROMISE

Read more about our core values.

 

How can we serve you ?

 

BRING YOUR LAPTOP

 

1. Contact us first (call on 0208 543 7088) regarding the laptop repair service or book the repair on the website.

2. Bring your faulty laptop computer, fill the repair form in the store, get the confirmation note and leave your laptop with us.

3. Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The repair should not take more than 1 hour.

4. Finally, after agreed period of time your laptop is ready for collection, repaired.

Would you like to bring your laptop ? Use the booking calendar from below.

Remember to mention the model of laptop are you going to bring, thank you.

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SEND YOUR LAPTOP

 

1. Add the laptop repair service to the Cart by clicking the “Order Now” button on the page of repair service which you need.

2. Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout).

3. Wrap your laptop computer safely. We suggest to use the Insured courier service.

Please send your laptop computer to:

Raphone
136 Kingston Road
SW19 1LY London

Please write the Order number on the outer of the box.

 

4. Once received, you will be contacted and the repair will start immediately.

5. You will get a confirmation e-mail after we fix your laptop. We always return it with a recorded courier service.

DELIVERY METHODS
Phone repair delivery method of your phone to our store based in London
We use 48h courier service or Next Day Delivery by 1pm for laptop nationwide repair service. Londoners can use a bicycle courier service for same day repairs (optionally with additional cost).

WAYS TO PAY
Paymeny methods accepted by phone and computer repair store in london raphone
Debit or Credit Card, Paypal, payments over the phone or cash on collection while in the Store.  You can also send the laptop first and pay after repair (while the laptop is still with us).

LAPTOP CHECKLIST BEFORE YOU POST IT

1. Backup your data if possible.  We leave your laptop’s files safe, so this is optional.

2. Remove the password, include it with your laptop or create the unprotected account so we can test the laptop after repair.

3. Remove CDs and micro SD card.

4. Please don’t include any accessories.

5. Write the Order Number or your name on the outside of the package.

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REQUEST A HOME VISIT

 

If you need us to come to your house or office, book it at least 3 hours in prior to the visit. We also need to have the problem described.

Covered areas: South Wimbledon, Wimbledon, Raynes Park, Morden and other within 2 miles from our office.

What can we do, while we visit you ?

  • Software help for your Mac, Windows laptop or PC including viruses, speed optimalisation or software setup
  • Help with new computer setup, additional software installation
  • Data transfer between computers
  • Network setup, administation tasks
  • Printer setup
  • Cloud based solutions integrations, backup storage setup
  • Hi-fi systems setup
  • Laptop LCD screen replacement
  • Laptop keyboard replacement
  • Some other basic hardware setup including hard drive replacements, RAM memory upgrades

We charge per hour or per job, whatever is easier for you. There is minimum of £50 charge per visit and £30 per hour.

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Please read the Terms & Conditions and the Privacy Policy before you use our services.  Terms of Service  |  Privacy Policy |  Our warranty  |  FAQ