Please choose your Huawei phone model to repair:
Huawei P9 Plus repair service is available on request, repair time 3-4 working days. Screen replacement service costs £229. Available in gold, black and white colors. Please call for more details.
Is the Huawei P9 / P9 Lite / P9 Plus service which you need not listed ? Call: 0208 543 7088.
Accessories for your Huawei P9 ?
We offer a wide range of high quality accessories for your phone including replacement chargers, cables, earphones, cases, bike mounts, car holders and speakers. If you cannot find what you are looking for, contact us and we will check for the specific item.
Click here to check our full range of phone accessories >.
Ways to deliver our services:
1. Contact us first (call on 0208 543 7088) regarding the Huawei P9 / P9 Lite / P9 Plus repair service or book the repair on the website.
2. Bring your faulty Huawei P9 / P9 Lite / P9 Plus, fill the repair form in the store, get the confirmation note and leave your Huawei with us.
Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The repair should not take more than the agreed time.
4. Finally, after agreed period of time your Huawei P9 / P9 Lite / P9 Plus phone is ready for collection, repaired.
Would you like to bring your Huawei P9 / P9 Lite / P9 Plus phone ? Use the booking calendar from below.
Remember to mention the model of your phone are you going to bring, thank you.
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1. Add the Huawei P9 / P9 Lite / P9 Plus repair service to the Cart by clicking the “Order Now” button on the page of repair service which you need.
2. Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout).
3. Wrap your Huawei P9 / P9 Lite / P9 Plus phone safely. We suggest to use the Insured courier service.
Please send your Huawei P9 / P9 Lite / P9 Plus phone to:
Fixfactor (formerly known as Raphone)
136 Kingston Road
SW19 1LY London
Please write the Order number on the outer of the box.
4. Once received, you will be contacted and the repair will start immediately.
5. You will get a confirmation e-mail after we fix your Huawei P9 / P9 Lite / P9 Plus phone. We always return it with a recorded courier service.
We use 48h recorded delivery service or Next Day Delivery by 1pm for mobile phone nationwide repair service. Londoners can use a bicycle courier service for same day repairs (optionally with additional cost
Debit or Credit Card, Paypal, payments over the phone or cash on collection while in the Store. You can also send the phone first and pay after repair (while the phone is still with us).
Phone checklist before you post it
1. Backup your files if possible. We leave your mobile phone’s data untouched, so this is optional.
2. Remove the passcode / password or include it with your phone so we can test the phone after repair.
3. Remove SIM card and micro SD card.
4. Please don’t include any accessories.
5. Write the Order Number or your name on the outside of the package.
Bring or send your Huawei P9, P9 Lite or P9 Plus for same day repair or next day postal return.
Please give us a call or use our booking calendar before your coming. For online orders, just follow the instructions given by the website.
Difference between the screen and front glass repair ?
Any service which stands for LCD screen or front glass repair will replace both. If you have both parts broken, choose only the screen repair service. We only separated those services to help you point the actual problem.
What can we do for your Huawei P9 / P9 Lite / P9 Plus ?