MacBook Pro 13 Retina repair 2017-07-14T18:05:19+00:00

Select MacBook Pro 13 inch Retina type of repair:

Is the Apple MacBook Pro Retina 13-inch (2012 – 2015)  service which you need not listed ? Call: 0208 543 7088.


Broken screen or front glass repair

Screen on the MacBook Pro 13 inch has much higher resolution than typical laptops. The top cover, front glass, LCD, the front camera, hinges come as one part and we replace them when you bring your MacBook for the repair. Parts are genuine, with the same functionality as original.

Faulty keyboard repair.

The keyboard is the main input method for your MacBook Pro 13 Retina and any fault have an impact to the usability of the computer. The keyboard usually gets damaged from the liquid or improper clean up. We replace the keyboard on your MacBook Pro 13 inch Retina within 1 day! We support all Apple MacBook Pro 15-inch from 2012, 2013, 2014, 2015 releases.

Trackpad repair

We can replace the multitouch touchpad on your MacBook Pro 13 Retina while you wait. The repair takes only 2 hours and we fix your MacBook to the highest standard – exactly the same as Apple. We use only genuine touchpads, new, with 6 months warranty.

Overheating repair.

As the MacBook gets older, the cooling system may be blocked by dust or the fan become noisy. You Mac will get hot and hotter. This simple issue may lead to very serious problems such as graphics or processor failure so it’s important to get it sorted as the MacBook is still functional.

Water damage repair.

Usually only the keyboard stops working after contact with the liquid. Apple MacBooks rarely survives contact with water and it can be very difficult to fix them. However we specialised in this type of repairs so if we cannot fix it, nobody can!

Faulty logic board repair.

Logic board is the main part of the MacBook. The graphic card is one of first which may need to be repaired after 1-2 years of use. We can fix most of problems related to the logic board and we just simply replace it, if it cannot be fixed.

Battery replacement service.

We can replace the battery on your MacBook Pro 13 Retina 2013, 2014 or 2015. The battery may need replacing after already 1 year of use, improper and too frequent charge or water damage. The battery we use is Apple original, new, 6 months warranty.

Software issues repair.

Flash storage is the main storage for your MacBook Pro, all the software, pictures, movies are stored there. Any damage to the SSD may lead to malfunctioning or causing the machine to work very slow. You may even lose all your data. OS X issues may happen when the MacBook hasn’t been turned off properly, there is an issue with the updates or it has been dropped in which case OS X repair.


How to identify your MacBook Pro ?

Year and model of your Mac computer can be identified through the Apple website by the serial number. To be redirected to the Apple website, click here. The serial number of your device can be found at the bottom of your MacBook. You can also look for model name, beginning form Axxxx, for example A1398.


If you still have problems with recognising model of your MacBook, just bring it, send us an e-mail or call. 

Accessories for your MacBook Pro 13 Retina ?

We offer a wide range of high quality accessories for your iMac and MacBook including replacement chargers, hard cases, bags and connection cables. If you cannot find on the website what you are looking for, contact us and we will check for the specific item.

Click here to check our full range of Apple Mac accessories >. 



Ways to deliver our services:



1. Contact us first (call on 0208 543 7088) regarding the Apple MacBook Pro 13″ Retina repair service or book the repair on the website.

2. Bring your faulty Apple MacBook Pro 13″ Retina, fill the repair form in the store, get the confirmation note and leave your OnePlus with us.

3. Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The repair should not take more than the agreed time.

4. Finally, after agreed period of time your Apple MacBook Pro 13″ Retina laptop is ready for collection, repaired.

Would you like to bring your  Apple MacBook Pro 13″ Retina ? Use the booking calendar from below.

Remember to mention the model of your MacBook Pro are you going to bring, thank you.

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1. Add the Apple MacBook Pro 13″ Retina repair service to the Cart by clicking the “Order Now” button on the page of repair service which you need.

2. Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout). We will call you to complete the payment when we fix your Mac.

3. Wrap your Apple MacBook Pro 13″ Retina safely. We suggest to use the Insured courier service.

Please send your Apple MacBook Pro 13″ Retina laptop to:

136 Kingston Road
SW19 1LY London

Please write the Order number on the outer of the box.


4. Once received, you will be contacted and the repair will start immediately.

5. You will get a confirmation e-mail after we fix your Apple MacBook Pro 13″ Retina laptop. We always return it with a recorded courier service.

Phone repair delivery method of your phone to our store based in London
We use 48h recorded delivery service or Next Day Delivery by 1pm for mobile phone nationwide repair service. Londoners can use a bicycle courier service for same day repairs (optionally with additional cost).

Paymeny methods accepted by phone and computer repair store in london raphone
Debit or Credit Card, Paypal, payments over the phone or cash on collection while in the Store.  You can also send the phone first and pay after repair (while the phone is still with us).

Checklist before you post your Mac

1. Backup your files if possible.  We leave your laptop’s data untouched, so this is optional. You can also remove the hard drive / flash storage if you know how.

2. Remove the passcode / password  or include it with your laptop so we can test the Mac after repair.

3. Remove all USB devices.

4. Please don’t include any accessories.

5. Write the Order Number or your name on the outside of the package.


Frequently Asked Questions:

How long does it take to fix my MacBook Pro 13 Retina ?

It all depends on the problem you have. Usually we need a day to diagnose it and then 1-3 days to order a part. However some replacement parts we have in stock so the repair may be completed within a day.

Do you use original Apple replacement parts ?

When we repair your Mac, we always use original LCD screen, front glass, keyboard, touchpad, hinges, top cover or logic board components. When we replace the storage or RAM, we use exact replacements or even faster components available.

Bring your faulty Apple MacBook Pro 13″ Retina model 2012 – 2016 (A1425 / A1502) for a quick, high standard repair. You can also use the courier service. Call us in prior to your visit or use our booking calendar.

There is quite few MacBook Pro Retina models with different internals and different replacement parts. If you are not sure of your Apple MacBook Pro model and year, send us an e-mail with the serial number or check the serial number on the Apple’s website here.

About your data policy.

If the data privacy policy is your biggest concern, we can remove the flash storage which holds all of your files and leave it with you. It takes only 5 minutes to remove it from your Mac and you will take it home. We have our own flash storage to test your MacBook after repair.  




Difference between hardware and software repair ?


Hardware problems are those of physical nature including physical damages, accidents, batteries or problems with power. Software issues include viruses, system freezes and other related to operating systems, where you can still operate the MacBook.


Home visit or remote help ?

REMOTE COMPUTER REPAIR SERVICESWe are able to provide you computer support in your home or office. This service needs to be booked over the phone. We charge per job or per hour. Alternatively if your Mac is accessible through Internet, we can help remotely, without entering your place. Please note that only software problems can be solved this way.




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