Select the MacBook Pro 15 Retina type of repair:

Do you need need MacBook Pro Retina 15 software related service (mac OS installation, data recovery, virus / threats removal or anything related) ? Please click on the “Software” tab above.

Flash storage  (SSD drive) upgrade.

MacBook Pro 15 Retina does not have to many upgrade options. Officialy only the storage can be upgraded. We can replace the existing 250GB / 256GB flash storage (SSD drive) and replace it with 500GB, 768GB or 1TB flash storage. We can also help you with moving your filess accross from the old storage to the new one.

Keyboard layout upgrade.

Second thing which can be replaced is a layout of the keyboard. If you have a UK keyboard but want to replace it with german, french or dutch let us know and we will help you with possible options.

Is the Apple MacBook Pro Retina 15 inch (2012 – 2015)  service which you need not listed ? Call: 0208 543 7088.

 

Broken screen or front glass repair

Screen on the MacBook Pro 15-inch has much higher resolution than typical laptops. The top cover, front glass, LCD, the front camera, hinges come as one part and we replace them when you bring your MacBook for the repair. Parts are genuine, with the same functionality as original.

Faulty keyboard repair.

The keyboard is the main input method for your MacBook Pro and any fault have an impact to the usability of the computer. The keyboard usually gets damaged from the liquid or improper clean up. We replace the keyboard on your MacBook Pro 15 inch Retina within 1 day! We support all Apple MacBook Pro 15-inch from 2012, 2013, 2014, 2015 releases.

Trackpad repair

We can replace the multitouch touchpad on your MacBook Pro 15 Retina while you wait. The repair takes only 2 hours and we fix your MacBook to the highest standard – exactly the same as Apple. We use only genuine touchpads, new, with 6 months warranty.

Overheating repair.

As the MacBook gets older, the cooling system may be blocked by dust or the fan become noisy. You Mac will get hot and hotter. This simple issue may lead to very serious problems such as graphics or processor failure so it’s important to get it sorted as the MacBook is still functional.

Water damage repair.

Usually only the keyboard stops working after contact with the liquid. Apple MacBooks rarely survives contact with water and it can be very difficult to fix them. However we specialised in this type of repairs so if we cannot fix it, nobody can!

Faulty logic board repair.

Logic board is the main part of the MacBook. The graphic card is one of first which may need to be repaired after 1-2 years of use. We can fix most of problems related to the logic board and we just simply replace it, if it cannot be fixed.

Battery replacement service.

We can replace the battery on your MacBook Pro 15 Retina 2012, 2013, 2014 or 2015. The battery may need replacing after already 1 year of use, improper and too frequent charge or water damage. The battery we use is Apple original, new, 6 months warranty.

Software issues repair.

Flash storage is the main storage for your MacBook Pro, all the software, pictures, movies are stored there. Any damage to the SSD may lead to malfunctioning or causing the machine to work very slow. You may even lose all your data. OS X issues may happen when the MacBook hasn’t been turned off properly, there is an issue with the updates or it has been dropped in which case OS X repair.

How to identify your MacBook Pro ?

Year and model of your Mac computer can be identified through the Apple website by the serial number. To be redirected to the Apple website, click here. The serial number of your device can be found at the bottom of your MacBook. You can also look for model name, beginning form Axxxx, for example A1398.

MACBOOK PRO REPAIR SERVICES IN LONDON BY COMPUTER SPECIALISTS CHECK THE SERIAL NUMBER FIRST

If you still have problems with recognising model of your MacBook, just bring it, send us an e-mail or call. 


Accessories for your MacBook Pro 15 Retina ?

We offer a wide range of high quality accessories for your iMac and MacBook including replacement chargers, hard cases, bags and connection cables. If you cannot find on the website what you are looking for, contact us and we will check for the specific item.

Click here to check our full range of Apple Mac accessories >. 

 

1714-acme-laptop-macbook-pro-15-sleeve-pink-grey-2011-600x600

Ways to deliver our services:

Bring Your macBook Pro

 

1. Contact us first (call on 0208 543 7088) regarding the Apple MacBook Pro 15″ Retina repair service or book the repair on the website.

2. Bring your faulty Apple MacBook Pro 15″ Retina, fill the repair form in the store, get the confirmation note and leave your OnePlus with us.

3. Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The repair should not take more than the agreed time.

4. Finally, after agreed period of time your Apple MacBook Pro 15″ Retina laptop is ready for collection, repaired.

Would you like to bring your  Apple MacBook Pro 15″ Retina ? Use the booking calendar from below.

Remember to mention the model of your MacBook Pro are you going to bring, thank you.

Send Your MacBook Pro

 

1. Add the Apple MacBook Pro 15″ Retina repair service to the Cart by clicking the “Order Now” button on the page of repair service which you need.

2. Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout). We will call you to complete the payment when we fix your Mac.

3. Wrap your Apple MacBook Pro 15″ Retina safely. We suggest to use the Insured courier service.

Please send your Apple MacBook Pro 15″ Retina laptop to:

Fixfactor (Raphone)
136 Kingston Road
SW19 1LY London

Please write the Order number on the outer of the box.

 

4. Once received, you will be contacted and the repair will start immediately.

5. You will get a confirmation e-mail after we fix your Apple MacBook Pro 15″ Retina laptop. We always return it with a recorded courier service.

DELIVERY METHODS
Phone repair delivery method of your phone to our store based in London
We use 48h recorded delivery service or Next Day Delivery by 1pm for mobile phone nationwide repair service. Londoners can use a bicycle courier service for same day repairs (optionally with additional cost).

WAYS TO PAY
Paymeny methods accepted by phone and computer repair store in london raphone
Debit or Credit Card, Paypal, payments over the phone or cash on collection while in the Store.  You can also send the phone first and pay after repair (while the phone is still with us).

Checklist before you post your Mac

1. Backup your files if possible.  We leave your laptop’s data untouched, so this is optional. You can also remove the hard drive / flash storage if you know how.

2. Remove the passcode / password  or include it with your laptop so we can test the Mac after repair.

3. Remove all USB devices.

4. Please don’t include any accessories.

5. Write the Order Number or your name on the outside of the package.

Frequently Asked Questions:

How long does it take to fix my MacBook Pro 15 Retina ?

It all depends on the problem you have. Usually we need a day to diagnose it and then 1-3 days to order a part. However some replacement parts we have in stock so the repair may be completed within a day.

Do you use original Apple replacement parts ?

When we repair your Mac, we always use original LCD screen, front glass, keyboard, touchpad, hinges, top cover or logic board components. When we replace the storage or RAM, we use exact replacements or even faster components available.

Do you offer discount if I choose 2 repair services at the same time ?

We may offer you a lower price if you choose 2 repair services at the same time. For example if you replace the keybaord and the battery, you will get at least £20 off. Please always inquire.

MACBOOK PRO 15 RETINA SAME DAY REPAIR IN LONDON BY PC MAC SPECIALISTS
Bring your faulty Apple MacBook Pro 15″ Retina model 2012 – 2016 (A1398) for a quick, high standard repair. You can also use the courier service. Call us in prior to your visit or use our booking calendar.

There is quite few MacBook Pro Retina models with different internals and different replacement parts. If you are not sure of your Apple MacBook Pro model and year, send us an e-mail with the serial number or check the serial number on the Apple’s website here.

If the data privacy policy is your biggest concern, we can remove the flash storage which holds all of your files and leave it with you. It takes only 5 minutes to remove it from your Mac and you will take it home. We have our own flash storage to test your MacBook after repair.  This option is possible for hardware repairs only.

ACCEPTED PAYMENT METHODS BY RAPHONE PHONE REPAIR COMPANY IN LONDON SAME DAY PHONE AND LAPTOP REPAIRS

 

 

Difference between hardware and software repair ?

macbook-pro-software-or-hardware-repairs-in-london

Hardware problems are those of physical nature including physical damages, accidents, batteries or problems with power. Software issues include viruses, system freezes and other related to operating systems, where you can still operate the MacBook.

 

Home visit or remote help ?

REMOTE COMPUTER REPAIR SERVICESWe are able to provide you computer support in your home or office. This service needs to be booked over the phone. We charge per job or per hour. Alternatively if your Mac is accessible through Internet, we can help remotely, without entering your place. Please note that only software problems can be solved this way.

 

 

OUR PROMISE

 

 

GOOGLE REVIEWS OF FIXFACTOR SERVICE COMPUTER AND PHONE REPAIRS IN LONDON

Latest Google Reviews

Maddy Stewart
Maddy Stewart
00:41 02 Jun 17
Amazing! Such nice guys and incredibly helpful, they managed to source the parts for my phone within 2 days when I was expecting at least 4! Wonderful service and would highly recommend even if you have to make a trip to get there- so worth it!
Noaman Qasim Ali
Noaman Qasim Ali
14:48 15 May 17
After months of constantly jiggling cables and immobilising my iphone in order to charge it, I rang these guys and they fixed it in an hour. Very friendly, immaculately kept workshop and perfectly professional. Would strongly recommend.
Paul Gullett
Paul Gullett
10:02 05 May 17
Just a superb service, fixed my Nexus 6 and went above and beyond in terms of the time spent on it to fix it. Highly recommended, although they do need to charge more! Update: Just had an iPhone fixed. Awesome speed. Sent in by next day post fixed and back in my hand via post 48 hours later!read more
Johnny Clifford
Johnny Clifford
14:54 22 Apr 17
People travel a long way to visit this shop- and with good reason. Very knowledgeable, helpful and friendly guys who really went above and beyond to help out. Would definitely recommend.
Tamas Palko
Tamas Palko
14:27 17 Apr 17
The staff is very professional and fulfilled everything they said they would do. The work did not require any aftercare, it was perfect. My phone screen got replaced within 1 hour from a walking in.
Mark Worrall
Mark Worrall
13:41 10 Apr 17
Incredibly helpful, knowledgeable and friendly staff replaced the screen of my S6 Edge and the result looks beautiful. They kept me informed the whole time and returned the phone to me fast and safely.
Petra Dixon
Petra Dixon
08:39 22 Mar 17
What can I say? I was close to buying a new phone as mine had stopped charging. Turns out all it needed was a quick, efficient and professional replacement of the charging port by these guys. The service they offer is so convenient. I rang them up and they confirmed within less than a minute that - provided it was the charging port - they had the parts in stock and they could do a repair in about 40 mins. If there was anything else they'd ring me first before doing further repairs. Dropped my phone off in my lunch break, collected it - fully functional again - after work. They let you do a thorough check of all the functions upon collection. In fact, they MAKE you do it. I like people that have confidence in their own work. Those that can't get to the Wimbledon area can post their stuff and book the repair online. Fab. And on top of all that, they're an exceptionally friendly and helpful bunch. Five stars. Easily.read more
David Simms
David Simms
08:07 20 Mar 17
I booked my two year old Nexus 6 in for a replacement battery. The guys were able to replace the part very quickly. Great service guys, thanks very much!
João Dias
João Dias
18:55 08 Mar 17
I literally came all the way from East London because they are the only ones that deal with the Google pixel. My speaker was dead, took them one day to change it. Works like new. Couldn't recommend more.
Kay J
Kay J
16:31 22 Feb 17
The service provided at this establishment is excellent. My phone was in a bad state where my battery needed replacing, after checking out a few other repair shops online- this one had the most positive feedback. My phone was promptly fixed. The staff is polite, friendly and know what they are about. Highly recommend.read more
Daren W
Daren W
23:41 06 Feb 17
It was worth traveling across London to ensure my phone was fixed right (swap out of the battery on the ultra compact HTC M8). They demonstrated great knowledge and service in an easy, informative and clean environment. 3 month warranty, cash only.
See All Reviews Write a review

Latest Facebook Reviews

Zsuzsanna Seres
Zsuzsanna Seres
2017-06-04T18:20:16+0000
Great service, they changed the screen of my Huawei P9 in two hours - they can do it even quicker for a bit more - and now i feel like i have a new phone 🙂 Highly recommended to go to them if you have any problem.
Victoria Davies
Victoria Davies
2016-10-21T14:53:38+0000
Fast service and my phone looks like new again after having smashed the screen. I sent it to them Tuesday and received it back Friday, can't ask for better than that. Thank you!
Heather Finlay
Heather Finlay
2016-09-24T14:25:16+0000
Very pleased with service. Fixed my Ipad really quickly and easily. Recommended
Bill Lockhart
Bill Lockhart
2016-03-24T13:24:26+0000
Highly recommended! Expert, friendly, honest. They only had a (perfect) second-hand back glass for my Xperia Z3 Compact so only charged me half of the published price. I'd have been none the wiser if they'd told me it was new. Job done in 15 minutes as promised, phone is like new.
Dan Carey
Dan Carey
2016-03-23T13:47:49+0000
Very pleased with the service for repairing my HTC One M7 screen. I sent it by post and got it back really quickly. Fair price and fast turnaround. Thank you very much.
Justin Zhang
Justin Zhang
2016-01-09T17:50:45+0000
Great service!!
Sandra Eveleigh
Sandra Eveleigh
2015-10-29T01:14:05+0000
Took my experia z3 in with a cracked back screen and power button wasn't working, very friendly and quick service, got it back same day. Have used raphone before. Now my family and friends go there.
Dave Goodhand
Dave Goodhand
2015-07-21T15:56:45+0000
Water damaged HTC One M8, quick repair, good price, great service! Would recommend anyone who has issues with their phones in SW London to give these guys a call.
Dorota Marta
Dorota Marta
2015-07-19T00:11:13+0000
it is my favourite service!
Xiaoxiao Ye
Xiaoxiao Ye
2015-06-18T08:06:38+0000
fantastic shop
Valentino Legio
Valentino Legio
2015-06-16T17:05:13+0000
I received a new battery and a new charging port within 30 minutes! I'm absolutely happy now. The guys are professional and friendly and know what they are doing. My phone charges again and the new battery lasts forever! Thanks guys!
Vivian Tang
Vivian Tang
2015-05-25T06:32:45+0000
high quality products with reasonable price !
Jason Fu
Jason Fu
2015-05-12T10:00:30+0000
Fast, Friendly & Professional Service
Mia Liang
Mia Liang
2015-04-28T09:24:55+0000
Hope to do business with you, thanks
Monika Ra
Monika Ra
2015-04-26T21:23:03+0000
quick repair, very good customer service, I recommend Raphone
Chris Jones
Chris Jones
2014-08-22T17:46:34+0000
Took my iPad 2 in at 12.30 - broken/ shattered. Really helpful, friendly guy. Got it back 5pm and looks perfect and works perfectly. Highly recommended - have had quite different experience with iPhones in other shops in the last few years.thank you.
Linda Morgan
Linda Morgan
2014-07-26T10:46:43+0000
These guys replaced the screen on my Sony Xperia Z2, phone is like brand new, recommended! 🙂
Yahia Al-imam
Yahia Al-imam
2014-04-07T17:51:24+0000
Sebastian Kafar
Sebastian Kafar
2014-03-24T10:35:59+0000
Marcin Skwiercz
Marcin Skwiercz
2014-02-16T10:38:17+0000
Sly Claude
Sly Claude
2014-02-16T08:14:48+0000
Slawomir Fąfàra
Slawomir Fąfàra
2014-02-16T02:07:26+0000
Monika Lampa
Monika Lampa
2014-02-15T20:14:19+0000

 

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