MacBook Pro 15 Retina does not have to many upgrade options. Officialy only the storage can be upgraded. We can replace the existing 250GB / 256GB flash storage (SSD drive) and replace it with 500GB, 768GB or 1TB flash storage. We can also help you with moving your filess accross from the old storage to the new one.
Keyboard layout upgrade.
Second thing which can be replaced is a layout of the keyboard. If you have a UK keyboard but want to replace it with german, french or dutch let us know and we will help you with possible options.
Is the Apple MacBook Pro Retina 15 inch (2012 – 2015) service which you need not listed ? Call: 0208 543 7088.
Broken screen or front glass repair
Screen on the MacBook Pro 15-inch has much higher resolution than typical laptops. The top cover, front glass, LCD, the front camera, hinges come as one part and we replace them when you bring your MacBook for the repair. Parts are genuine, with the same functionality as original.
Faulty keyboard repair.
The keyboard is the main input method for your MacBook Pro and any fault have an impact to the usability of the computer. The keyboard usually gets damaged from the liquid or improper clean up. We replace the keyboard on your MacBook Pro 15 inch Retina within 1 day! We support all Apple MacBook Pro 15-inch from 2012, 2013, 2014, 2015 releases.
We can replace the multitouch touchpad on your MacBook Pro 15 Retina while you wait. The repair takes only 2 hours and we fix your MacBook to the highest standard – exactly the same as Apple. We use only genuine touchpads, new, with 6 months warranty.
As the MacBook gets older, the cooling system may be blocked by dust or the fan become noisy. You Mac will get hot and hotter. This simple issue may lead to very serious problems such as graphics or processor failure so it’s important to get it sorted as the MacBook is still functional.
Water damage repair.
Usually only the keyboard stops working after contact with the liquid. Apple MacBooks rarely survives contact with water and it can be very difficult to fix them. However we specialised in this type of repairs so if we cannot fix it, nobody can!
Faulty logic board repair.
Logic board is the main part of the MacBook. The graphic card is one of first which may need to be repaired after 1-2 years of use. We can fix most of problems related to the logic board and we just simply replace it, if it cannot be fixed.
Battery replacement service.
We can replace the battery on your MacBook Pro 15 Retina 2012, 2013, 2014 or 2015. The battery may need replacing after already 1 year of use, improper and too frequent charge or water damage. The battery we use is Apple original, new, 6 months warranty.
Software issues repair.
Flash storage is the main storage for your MacBook Pro, all the software, pictures, movies are stored there. Any damage to the SSD may lead to malfunctioning or causing the machine to work very slow. You may even lose all your data. OS X issues may happen when the MacBook hasn’t been turned off properly, there is an issue with the updates or it has been dropped in which case OS X repair.
How to identify your MacBook Pro ?
Year and model of your Mac computer can be identified through the Apple website by the serial number. To be redirected to the Apple website, click here. The serial number of your device can be found at the bottom of your MacBook. You can also look for model name, beginning form Axxxx, for example A1398.
If you still have problems with recognising model of your MacBook, just bring it, send us an e-mail or call.
Accessories for your MacBook Pro 15 Retina ?
We offer a wide range of high quality accessories for your iMac and MacBook including replacement chargers, hard cases, bags and connection cables. If you cannot find on the website what you are looking for, contact us and we will check for the specific item.
Click here to check our full range of Apple Mac accessories >.
Ways to deliver our services:
Bring Your macBook Pro
1. Contact us first (call on 0208 543 7088) regarding the Apple MacBook Pro 15″ Retina repair service or book the repair on the website.
2. Bring your faulty Apple MacBook Pro 15″ Retina, fill the repair form in the store, get the confirmation note and leave your OnePlus with us.
3. Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The repair should not take more than the agreed time.
4. Finally, after agreed period of time your Apple MacBook Pro 15″ Retina laptop is ready for collection, repaired.
Would you like to bring your Apple MacBook Pro 15″ Retina ? Use the booking calendar from below.
Remember to mention the model of your MacBook Pro are you going to bring, thank you.
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Send Your MacBook Pro
1. Add the Apple MacBook Pro 15″ Retina repair service to the Cart by clicking the “Order Now” button on the page of repair service which you need.
2. Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout). We will call you to complete the payment when we fix your Mac.
3. Wrap your Apple MacBook Pro 15″ Retina safely. We suggest to use the Insured courier service.
Please send your Apple MacBook Pro 15″ Retina laptop to:
136 Kingston Road
SW19 1LY London
Please write the Order number on the outer of the box.
4. Once received, you will be contacted and the repair will start immediately.
5. You will get a confirmation e-mail after we fix your Apple MacBook Pro 15″ Retina laptop. We always return it with a recorded courier service.
We use 48h recorded delivery service or Next Day Delivery by 1pm for mobile phone nationwide repair service. Londoners can use a bicycle courier service for same day repairs (optionally with additional cost).
WAYS TO PAY
Debit or Credit Card, Paypal, payments over the phone or cash on collection while in the Store. You can also send the phone first and pay after repair (while the phone is still with us).
Checklist before you post your Mac
1. Backup your files if possible. We leave your laptop’s data untouched, so this is optional. You can also remove the hard drive / flash storage if you know how.
2. Remove the passcode / password or include it with your laptop so we can test the Mac after repair.
3. Remove all USB devices.
4. Please don’t include any accessories.
5. Write the Order Number or your name on the outside of the package.
Frequently Asked Questions:
How long does it take to fix my MacBook Pro 15 Retina?
It all depends on the problem you have. Usually we need a day to diagnose it and then 1-3 days to order a part. However some replacement parts we have in stock so the repair may be completed within a day.
Do you use original Apple replacement parts ?
When we repair your Mac, we always use original LCD screen, front glass, keyboard, touchpad, hinges, top cover or logic board components. When we replace the storage or RAM, we use exact replacements or even faster components available.
Do you offer discount if I choose 2 repair services at the same time ?
We may offer you a lower price if you choose 2 repair services at the same time. For example if you replace the keybaord and the battery, you will get at least £20 off. Please always inquire.
Bring your faulty Apple MacBook Pro 15″ Retina model 2012 – 2016 (A1398) for a quick, high standard repair. You can also use the courier service. Call us in prior to your visit or use our booking calendar.
There is quite few MacBook Pro Retina models with different internals and different replacement parts. If you are not sure of your Apple MacBook Pro model and year, send us an e-mail with the serial number or check the serial number on the Apple’s website here.
Difference between hardware and software repair ?
Hardware problems are those of physical nature including physical damages, accidents, batteries or problems with power. Software issues include viruses, system freezes and other related to operating systems, where you can still operate the MacBook.
Home visit or remote help ?
We are able to provide you computer support in your home or office. This service needs to be booked over the phone. We charge per job or per hour. Alternatively if your Mac is accessible through Internet, we can help remotely, without entering your place. Please note that only software problems can be solved this way.
No hidden costs, only price that we agreed.
Most of services are price fixed but for some we may need to do a diagnostic before we give you a quote.
All repairs performed in our Store.
We have a dedicated team of experienced technicians, we never send your devices away.
We leave your data untouched.
We don’t delete your files and as long as the storage media is healthy, your data are safe.
The use of highest quality parts on the market.
We only use original replacement parts unless there is only third party part equivalent available.
Always only best solutions to fix your device
We will inform you about all possible ways to serve you, if only more than one options are available.
At least 3 months warranty
We offer warranty on parts and labour, some services have 6 or 12 months warranty.
Best repair shop hands down. Recommend for anyone and anything. Fair price, fast and good results - very friendly and helpful yet professional. High quality work (fixed my water damaged iPhone and help me back up my data) - will be returning in future if any issues with any of my devices.read more
Super-friendly staff! I visited for a battery replacement of my Nexus 6P and they had it repaired in store (booked an appointment in advice) in twenty minutes. Store is a very short walk away from the Merton Park team station. Also couldn't help noticing how nice the store is!read more
Forgot to write my review from about 4 months ago! Really great service, friendly chaps, was seen straight away even though had an appointment booked for another time. My battery for iPhone 6 kept draining and lasted for about 20mins then would die. Took it in, had the battery replaced by the time I'd finished filling the short form out and that was it.Phone is still going strong battery wise but now I've dropped my phone and smashed the screen up, so I'm going back to get the screen replaced.Definitely recommend.read more
Nexus 6P would only last 2 hours on battery. Sent to Huawei who did not change the battery but insisted it needed a firmware upgrade, which did not cure it. Other shop failed repeatedly to get a battery for me, it was always "due tomorrow". RAPHONE had the battery in stock and took 20 minutes to change it. Very pleasant staff. Phone was looked after with no data loss or any marks etc. Highly recommended, I wish I had gone there months ago. Phone lasts up to 24 hours now.read more
Friendly guys and prompt and efficient service. One of the only places in London that currently offers screen replacement for the Oneplus 3t handset. I have only just picked my phone up this afternoon but so far, so good. Would definitely recommend these guys.read more
these guys are really top quality. did my iPhone6 while I waited (25 mins), and told me all about what they were doing and what I should be looking for in their (or anyone else's) repair. They clearly are highly experienced, and gave me great confidence in what they were doing. I'll be going back to get my wife's phone done there too!read more
Very professional service !! recently fitted a new battery to my surface pro unit at a very competitive price and ultra quick turn around, cannot speak to highly of them. High quality work and friendly attitude.
Amazing! Such nice guys and incredibly helpful, they managed to source the parts for my phone within 2 days when I was expecting at least 4! Wonderful service and would highly recommend even if you have to make a trip to get there- so worth it!
After months of constantly jiggling cables and immobilising my iphone in order to charge it, I rang these guys and they fixed it in an hour. Very friendly, immaculately kept workshop and perfectly professional. Would strongly recommend.
Just a superb service, fixed my Nexus 6 and went above and beyond in terms of the time spent on it to fix it. Highly recommended, although they do need to charge more!Update: Just had an iPhone fixed. Awesome speed. Sent in by next day post fixed and back in my hand via post 48 hours later!read more
Incredibly helpful, knowledgeable and friendly staff replaced the screen of my S6 Edge and the result looks beautiful. They kept me informed the whole time and returned the phone to me fast and safely.
What can I say? I was close to buying a new phone as mine had stopped charging. Turns out all it needed was a quick, efficient and professional replacement of the charging port by these guys. The service they offer is so convenient. I rang them up and they confirmed within less than a minute that - provided it was the charging port - they had the parts in stock and they could do a repair in about 40 mins. If there was anything else they'd ring me first before doing further repairs. Dropped my phone off in my lunch break, collected it - fully functional again - after work. They let you do a thorough check of all the functions upon collection. In fact, they MAKE you do it. I like people that have confidence in their own work.Those that can't get to the Wimbledon area can post their stuff and book the repair online. Fab.And on top of all that, they're an exceptionally friendly and helpful bunch. Five stars. Easily.read more
I literally came all the way from East London because they are the only ones that deal with the Google pixel. My speaker was dead, took them one day to change it. Works like new. Couldn't recommend more.
The service provided at this establishment is excellent. My phone was in a bad state where my battery needed replacing, after checking out a few other repair shops online- this one had the most positive feedback. My phone was promptly fixed. The staff is polite, friendly and know what they are about. Highly recommend.read more
It was worth traveling across London to ensure my phone was fixed right (swap out of the battery on the ultra compact HTC M8). They demonstrated great knowledge and service in an easy, informative and clean environment. 3 month warranty, cash only.
Highly recommended! Expert, friendly, honest. They only had a (perfect) second-hand back glass for my Xperia Z3 Compact so only charged me half of the published price. I'd have been none the wiser if they'd told me it was new. Job done in 15 minutes as promised, phone is like new.
I received a new battery and a new charging port within 30 minutes! I'm absolutely happy now. The guys are professional and friendly and know what they are doing. My phone charges again and the new battery lasts forever! Thanks guys!
Took my iPad 2 in at 12.30 - broken/ shattered. Really helpful, friendly guy. Got it back 5pm and looks perfect and works perfectly. Highly recommended - have had quite different experience with iPhones in other shops in the last few years.thank you.