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OnePlus One 2018-02-05T15:39:46+00:00
OnePlus One repair services same day in London by Phone repair specialist Raphone

Select OnePlus One repair type

Multiple faults with your OnePlus 5 ?

If you combine repair services together, we can offer you a lower price for repair. If you choose to replace the battery when you change the broken screen, the total price will be lower. Please ask.

Ways To Get Your Device To Us

Post your OnePlus One

1-5 days repair turnaround for OnePlus One repair when you send it, choose the service from the website, enter your details, send with courier or Royal Mail and get it back repaired within few days. You decide how fast it needs to be done. You can pay after repair. 

 

While you wait repair

Book an appointment for your OnePlus One repair. It will be fixed within agreed time, usually in less than 1 hour, while you wait. Enjoy our coffee and snacks. See you in our store. If you cannot come, we can arrange a same day courier.

 

We can fix your OnePlus One phone

Broken screen, front or back glass, cracked camera lens, battery problem, charging issues, power button not working, water damage or micro soldering job. Even if it has been run over by a car, lets try to fix it !

We are in a constant process of training, there is no device too new or too difficult to repair. 

Select the OnePlus One repair type that you need. If you cannot find the particular service, please let us know, we may still provide it. The model name of your phone should say A0001. If it is different, please let us know. Next, choose the way how you want to get it repaired: by post or while you wait in the store.

 

OnePlus One Phone Repairs

Each repair job starts with diagnostic service to confirm
the problem.

 

 

Water Damage Repair

We have a high success rate of repairing liquid damaged OnePlus One phones. We deal with all phone brands.

 

Broken Screen Repair

OnePlus One broken front glass, touchscreen problems, vertical lines on the screen or nothing on the screen repaired within 2 hours.

 

Charging Port Repair

We will diagnose the problem with OnePlus One charging port and replace it, if faulty. The repair usually takes 1 hour.

 

 

OnePlus 5 repair services in UK bring it in or send for online repair

 

Camera and Lens Repair

Broken camera lens or autofocus issues with your OnePlus One back camera, repair takes less than 1 hour.

 

Back Panel Replacement

Bend frame, side buttons not working or just too many scratches will be remove when we remove the back panel frame. Please tell us the color of your OnePlus One phone.

 

Battery Replacement

If your OnePlus One is powering on but does not hold a charge for too long, you may need a new battery. The repair takes around 1 hour and requires booking.

 

OnePlus 5 accessories for sale

 

Mobile Phone Accessories

We offer a wide range of high quality accessories for your OnePlus One phone including replacement chargers, cables, earphones, cases, bike mounts, car holders and speakers. If you cannot find what you are looking for, contact us and we will check for the specific item.

 

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Reviews

Read what customers say about OnePlus One repair.

The service is fantastic, very friendly and quick! So much easier getting your screen repaired here than claiming through insurance, it works out cheaper as well.Highly recommend and will be going straight back there if I need the service again. Thanks guysread more
J Blackburn
J Blackburn
15:35 27 Jan 18
Quick Mobile Fix were useless. They said they couldn't do an express repair but stated they could get it done within 3 days. I dropped it off for a speedy fix and even then the guy booked it in under the wrong phone model. After a week they stated they had to order the part, makes you wonder what they were doing for a week. Then for each following week they said they hadn't received the part and had to order it. Should arrive in a few days and it would be repaired as a priority. After a month of getting the same update each week I realised this was going nowhere so I cancelled the repair and got the phone returned. The return and refund were the only quick things they did. Went to Raphone in Wimbledon instead who ordered the part immediately so I could get the phone repaired next day. They called to confirm the part had arrived. I dropped by and it was done in a couple hours. Top job, couldn't fault them. Highly recommended.AVOID QUICK MOBILE FIX!USE RAPHONE!read more
Ron Prado
Ron Prado
22:27 07 Jan 18
Best service ever. It's always hard to find replacements for my phone, but they ordered a new screen and fit it really quickly. They tried to help me as much as they could and they also offered to post my phone back so that I wouldn't have to travel back there. The guy at the reception has got amazing customer service and they're all in general really nice and helpful. I hope I will never break my phone again, but if I do, I will definitely be going back there! I would recommend this place 200%read more
Ethel Granini
Ethel Granini
14:41 16 Dec 17
Great service, done very quickly and with no issues whatsoever, friendly staff with great humour. Very knowledgeable and fixed a Nexus 6p which other shops had either turned down or said was too difficult. Fantastic experienceread more
King Tani
King Tani
16:11 15 Dec 17
Super helpful and friendly staff, took care of all of my enquiries, and went above and beyond for a silly request I had. The two boys were very kind and thoroughly explained what was happening. The repair went quick and without any problems. The store was clean and welcoming. I would definitely recommend!read more
Karlee L
Karlee L
16:09 15 Dec 17
Went to raphones to get the screen fixed on my surface pro 3. The guys in there are really friendly and clearly take care over what they do. Very professional. They even made me a coffee! Would definitely recommend.read more
Anand Date
Anand Date
23:27 23 Nov 17
I had broken back glass on my Samsung S8.Those guys replaced it in about 30 minutes. Very impressed... I will definitely recommend them to my friends and remember for my future repairs.read more
Kamil Wojnarowicz
Kamil Wojnarowicz
16:40 18 Nov 17
Fixed my Dell laptop which had some water damage within a couple of days. It's working perfectly now! Very friendly and good price. Great service all around.read more
Stephanie Feireisen
Stephanie Feireisen
13:36 10 Nov 17
I dropped my phone in the Dead Sea (saltiest body of water in the world) and EVERYBODY said it was a gonner. THESE GUYS FIXED IT. They are the best, hands down. Look no further for phone repairs!read more
Viktor Solari
Viktor Solari
13:16 04 Nov 17
Wonderful fast, friendly, efficient and professional service. Replacing my Nexus 6P battery in 35 minutes, while I waited. Not a mark on the case afterwards and the phone is like new again. I'd recommend Raphone to anyone with a mobile phone problem.read more
Stewart Macintosh
Stewart Macintosh
11:03 20 Oct 17
Very friendly, reasonably priced and great communication with any updates. Only took a couple of hours to completely fix a ruined IPhone with numerous issues!read more
Jack M
Jack M
09:21 15 Oct 17
So impressed with the guys. Super friendly. Super fast (repair was done in one hour) Very reasonable price. I had battery changed and replacement battery was manufacturers part - not third party.The workshop is visible in the shop. It looks like a laboratory! Highly recommendedread more
Gary Anderson
Gary Anderson
17:53 01 Oct 17
The ONLY place in WHOLE London that knows how to deal with Google Pixel phones. They resolved my issue super quick and with a very fair price! Those guys are literally the most professional team I've ever seen!! Couldn't recommend more!!read more
Avihoo Mamka
Avihoo Mamka
11:32 26 Sep 17
Went to Raphone to fix my OnePlus5 screen which had loads of cracks in it.One of the only places in London i could find that stocks the screen and from the minute i phoned them to the minute they returned my phone to me after the repair the experience was of a high level.Same day fix in under 3 hours, top stuff. Will only be using Raphone for all my phone needs.read more
Elmpride Limited
Elmpride Limited
10:33 26 Sep 17
Very pleased with the service. Went there for a nexus 6p battery replacement, very professional, took them less than one hour from start to finish. The replacement works great and is of quality.read more
João Ascenso
João Ascenso
12:41 25 Sep 17
Best repair shop hands down. Recommend for anyone and anything. Fair price, fast and good results - very friendly and helpful yet professional. High quality work (fixed my water damaged iPhone and help me back up my data) - will be returning in future if any issues with any of my devices.read more
Aaron Mccrindle
Aaron Mccrindle
10:22 13 Sep 17
Super-friendly staff! I visited for a battery replacement of my Nexus 6P and they had it repaired in store (booked an appointment in advice) in twenty minutes. Store is a very short walk away from the Merton Park team station. Also couldn't help noticing how nice the store is!read more
Kelvin Zhang
Kelvin Zhang
16:40 08 Sep 17
Forgot to write my review from about 4 months ago! Really great service, friendly chaps, was seen straight away even though had an appointment booked for another time. My battery for iPhone 6 kept draining and lasted for about 20mins then would die. Took it in, had the battery replaced by the time I'd finished filling the short form out and that was it.Phone is still going strong battery wise but now I've dropped my phone and smashed the screen up, so I'm going back to get the screen replaced.Definitely recommend.read more
Daniel Cassandro
Daniel Cassandro
15:22 24 Aug 17
Nexus 6P would only last 2 hours on battery. Sent to Huawei who did not change the battery but insisted it needed a firmware upgrade, which did not cure it. Other shop failed repeatedly to get a battery for me, it was always "due tomorrow". RAPHONE had the battery in stock and took 20 minutes to change it. Very pleasant staff. Phone was looked after with no data loss or any marks etc. Highly recommended, I wish I had gone there months ago. Phone lasts up to 24 hours now.read more
Martin Lines
Martin Lines
20:43 04 Aug 17
Friendly guys and prompt and efficient service. One of the only places in London that currently offers screen replacement for the Oneplus 3t handset. I have only just picked my phone up this afternoon but so far, so good. Would definitely recommend these guys.read more
Justin Berman
Justin Berman
16:02 02 Aug 17
these guys are really top quality. did my iPhone6 while I waited (25 mins), and told me all about what they were doing and what I should be looking for in their (or anyone else's) repair. They clearly are highly experienced, and gave me great confidence in what they were doing. I'll be going back to get my wife's phone done there too!read more
Lee Griffin
Lee Griffin
18:33 23 Jul 17
excellent service! Replaced my smashed iPhone 7plus screen in1hr. Great job and great customer service - really friendly and professional.read more
LUCY STOCKS
LUCY STOCKS
18:45 15 Jul 17
Great service, got my phone screen replaced within an hour today, without making an appointment upfront. Cheaper than competitors in Wimbledon as well. Would definitely recommend. read more
Linda Hoeberigs
Linda Hoeberigs
16:27 14 Jul 17
helpful kind friendly and extremely swift. I would advise anyone with phone issues to visit these guys they are awesome phone Doctors. thanksread more
sarah Nelson
sarah Nelson
21:47 03 Jul 17
Very professional service !! recently fitted a new battery to my surface pro unit at a very competitive price and ultra quick turn around, cannot speak to highly of them. High quality work and friendly attitude.read more
alan jeffery
alan jeffery
11:10 29 Jun 17
Great service thanks! Walk-in repair to a Pixel XL. Screen was replaced in an hour. Highly recommended.
James Green
James Green
08:58 28 Jun 17
Very pleased with the repair the guys did on my Pixel XL. They need to get their credit card machine sorted out but all in all a prompt and efficient service which I would recommend to othersread more
Tim Pope
Tim Pope
07:01 26 Jun 17
Amazing! Such nice guys and incredibly helpful, they managed to source the parts for my phone within 2 days when I was expecting at least 4! Wonderful service and would highly recommend even if you have to make a trip to get there- so worth it!read more
Maddy Stewart
Maddy Stewart
00:41 02 Jun 17
After months of constantly jiggling cables and immobilising my iphone in order to charge it, I rang these guys and they fixed it in an hour. Very friendly, immaculately kept workshop and perfectly professional. Would strongly recommend.read more
Noaman Qasim Ali
Noaman Qasim Ali
14:48 15 May 17
Just a superb service, fixed my Nexus 6 and went above and beyond in terms of the time spent on it to fix it. Highly recommended, although they do need to charge more!Update: Just had an iPhone fixed. Awesome speed. Sent in by next day post fixed and back in my hand via post 48 hours later!read more
Paul Gullett
Paul Gullett
10:02 05 May 17
People travel a long way to visit this shop- and with good reason. Very knowledgeable, helpful and friendly guys who really went above and beyond to help out. Would definitely recommend. read more
Johnny Clifford
Johnny Clifford
14:54 22 Apr 17
The staff is very professional and fulfilled everything they said they would do. The work did not require any aftercare, it was perfect. My phone screen got replaced within 1 hour from a walking in.read more
Tamas Palko
Tamas Palko
14:27 17 Apr 17
Incredibly helpful, knowledgeable and friendly staff replaced the screen of my S6 Edge and the result looks beautiful. They kept me informed the whole time and returned the phone to me fast and safely.read more
Mark Worrall
Mark Worrall
13:41 10 Apr 17
What can I say? I was close to buying a new phone as mine had stopped charging. Turns out all it needed was a quick, efficient and professional replacement of the charging port by these guys. The service they offer is so convenient. I rang them up and they confirmed within less than a minute that - provided it was the charging port - they had the parts in stock and they could do a repair in about 40 mins. If there was anything else they'd ring me first before doing further repairs. Dropped my phone off in my lunch break, collected it - fully functional again - after work. They let you do a thorough check of all the functions upon collection. In fact, they MAKE you do it. I like people that have confidence in their own work.Those that can't get to the Wimbledon area can post their stuff and book the repair online. Fab.And on top of all that, they're an exceptionally friendly and helpful bunch. Five stars. Easily.read more
Petra Dixon
Petra Dixon
08:39 22 Mar 17
I booked my two year old Nexus 6 in for a replacement battery. The guys were able to replace the part very quickly. Great service guys, thanks very much!read more
David Simms
David Simms
08:07 20 Mar 17
I literally came all the way from East London because they are the only ones that deal with the Google pixel. My speaker was dead, took them one day to change it. Works like new. Couldn't recommend more.read more
João Dias
João Dias
18:55 08 Mar 17
The service provided at this establishment is excellent. My phone was in a bad state where my battery needed replacing, after checking out a few other repair shops online- this one had the most positive feedback. My phone was promptly fixed. The staff is polite, friendly and know what they are about. Highly recommend.read more
Kay J
Kay J
16:31 22 Feb 17
It was worth traveling across London to ensure my phone was fixed right (swap out of the battery on the ultra compact HTC M8). They demonstrated great knowledge and service in an easy, informative and clean environment. 3 month warranty, cash only.read more
Daren W
Daren W
23:41 06 Feb 17

Frequently Asked Questions:

 

Front glass broken or the LCD ?

Front glass is the outer layer of the screen protecting it and making the inner display stronger. The LCD / Amoled screen is right under the front glass and it is the actual display + the touch input (digitizer). Your phone can still work with broken front glass but if the screen is broken, it may not register the touch, show vertical lines on the display or may not show anything at all.

The price is the same because we have to replace both parts every time. This is because they are bonded together and any attempt to separate them could break the screen or the result of repair could not be satisfying. We only separated those services to help you identify the actual screen problem with your phone.

We use original quality replacement parts to fix your OnePlus One phone. All parts are tested before we fit them. Screen replacements are OnePlus original specification, so expect perfect repair.

OnePlus One, 2, X, 3, 3T, 5 and 5T are not waterproof phones. For all other phones, we use highest quality parts and bonding material but we cannot be responsible for your waterproof phone to be water resistant after repair as this is a subject to the manufacturer’s internal tests when they manufacture the phone. Although we believe that it should be water resistant to some degree, you expose it to water at your own risk.

We offer 90 days warranty on all hardware repairs. The warranty covers parts and labours. Software repairs can be guaranteed but depends on the problem. You will be informed once we diagnose the problem with your phone.

Please tell us how much you can pay for the phone repair. In many cases we can offer you a discount. Yes, we are open to negotiations.

Yes we do ! If you are from South West London or Central London area, we can offer you repair in your place. This is a subject to free slots availability. Some repairs need to be done in the laboratory but then we can arrange courier collection and quick return if it needs to be done same day. Please note same day courier is at additional cost.

There are few factors determining time of the repair. For services that we have parts in stock, we are return it fixed within 5 working days or for next day if you choose priority repair. For water damaged phones, diagnostic service or software issues, the repair may take few days. If we need to get parts for the repair, this may take also few more days. Always contact us first to avoid the disappointment.

We never delete your data. Your files stay intact for the whole process of the repair. Although we ask you for the password, we only use it to test the phone after repair. We guarantee the discretion. Please check our privacy policy. At the same time, we are not liable for your data loss if that happens as a result of unforeseen complications.

Once we receive the phone for the repair, we will check the problem by running if thought set of diagnostic tests. If we find that the phone cannot be repaired because of the damage being too complex, we will inform you about this and ask for a diagnostic fee. If we fail to repair your device and this is our fault, we don’t charge you and we will return the device for free. This includes if the repair take longer than we agreed, when we order wrong replacement parts or if we fail to diagnose the problem correctly. In such cases, you have the right to cancel the repair and request the return. Those are very rare situations as we treat each repair individually.

If there is any risk around the repair that could develop additional problems, we will let you know before we start the job. Otherwise we take full responsibility for the work we do and if anything we damage, we will restore it to its full functionality.