020 8543 7088|info@raphone.co.uk

Mobile phone and Mac repairs

Bring it or send by post for same day repair





Book Now




What problems can we fix ?


Water Damage Repair

We have a high success rate of repairing liquid damage devices and deal with any phone brands but there is no promise for repair.


Broken Screen Repair

Broken front glass, touchscreen problems, vertical lines on the screen or nothing on the screen repaired within 2 hours.


Charging Port Repair

We will diagnose the problem with charging port and perform repair or replace it if necessary. Should take less than 1 hour.

Phone Repair services including broken screen repair, charging port repair, battery repair, back panel replacement and camera lens fix. Sell your phone for cash today if you dont want to repair.



Camera and Lens Repair

Broken camera lens or autofocus issues repair takes about 1 hour.


Back Panel Replacement

Back glass panel can be replaced on any Samsung, Sony and Pixel phones. Please mention the color of your phone.


Battery Replacement

New battery will give your phone a new life, the service starts from £19 and repair takes 15 minutes.

 How to use our service ? 

Bring it 

Book and appointment and visit our Store in London. Get your phone, tablet or laptop repaired on the same day, while you wait. Free Wifi, coffee, juice and fruits. 

Send it  

Same day return after we fix your phone. Give us a call or use the website to book the repair. Write the order number on the package and send your phone, laptop or tablet to our Store.

We visit you 

Do you need on-site repair, home computer setup or any other IT help ? We come to you, anywhere in the South West London. Some phone repairs we can perform in your office as well.



68 000+ devices repaired, 339 services on the website, 11 years experience. 



What Customers Say ?

Maddy Stewart
Maddy Stewart
00:41 02 Jun 17
Amazing! Such nice guys and incredibly helpful, they managed to source the parts for my phone within 2 days when I was expecting at least 4! Wonderful service and would highly recommend even if you have to make a trip to get there- so worth it!read more
Noaman Qasim Ali
Noaman Qasim Ali
14:48 15 May 17
After months of constantly jiggling cables and immobilising my iphone in order to charge it, I rang these guys and they fixed it in an hour. Very friendly, immaculately kept workshop and perfectly professional. Would strongly recommend.read more
Paul Gullett
Paul Gullett
10:02 05 May 17
Just a superb service, fixed my Nexus 6 and went above and beyond in terms of the time spent on it to fix it. Highly recommended, although they do need to charge more! Update: Just had an iPhone fixed. Awesome speed. Sent in by next day post fixed and back in my hand via post 48 hours later!read more
Johnny Clifford
Johnny Clifford
14:54 22 Apr 17
People travel a long way to visit this shop- and with good reason. Very knowledgeable, helpful and friendly guys who really went above and beyond to help out. Would definitely recommend.
Tamas Palko
Tamas Palko
14:27 17 Apr 17
The staff is very professional and fulfilled everything they said they would do. The work did not require any aftercare, it was perfect. My phone screen got replaced within 1 hour from a walking in.
Mark Worrall
Mark Worrall
13:41 10 Apr 17
Incredibly helpful, knowledgeable and friendly staff replaced the screen of my S6 Edge and the result looks beautiful. They kept me informed the whole time and returned the phone to me fast and safely.read more
Petra Dixon
Petra Dixon
08:39 22 Mar 17
What can I say? I was close to buying a new phone as mine had stopped charging. Turns out all it needed was a quick, efficient and professional replacement of the charging port by these guys. The service they offer is so convenient. I rang them up and they confirmed within less than a minute that - provided it was the charging port - they had the parts in stock and they could do a repair in about 40 mins. If there was anything else they'd ring me first before doing further repairs. Dropped my phone off in my lunch break, collected it - fully functional again - after work. They let you do a thorough check of all the functions upon collection. In fact, they MAKE you do it. I like people that have confidence in their own work. Those that can't get to the Wimbledon area can post their stuff and book the repair online. Fab. And on top of all that, they're an exceptionally friendly and helpful bunch. Five stars. Easily.read more
David Simms
David Simms
08:07 20 Mar 17
I booked my two year old Nexus 6 in for a replacement battery. The guys were able to replace the part very quickly. Great service guys, thanks very much!
João Dias
João Dias
18:55 08 Mar 17
I literally came all the way from East London because they are the only ones that deal with the Google pixel. My speaker was dead, took them one day to change it. Works like new. Couldn't recommend more.read more
Kay J
Kay J
16:31 22 Feb 17
The service provided at this establishment is excellent. My phone was in a bad state where my battery needed replacing, after checking out a few other repair shops online- this one had the most positive feedback. My phone was promptly fixed. The staff is polite, friendly and know what they are about. Highly recommend.read more
Daren W
Daren W
23:41 06 Feb 17
It was worth traveling across London to ensure my phone was fixed right (swap out of the battery on the ultra compact HTC M8). They demonstrated great knowledge and service in an easy, informative and clean environment. 3 month warranty, cash only.read more

Google Rating 4.8 based on 118 reviews. Facebook Rating 5.0 from 22 reviews. Thank you very much !

See all reviews here

Heard enough ?       Book Your Repair 


Our promise



Phone repair service in London Fixfactor we repair brokens screen, camera, charging, battery replacement and laptops
About us

We understand how frustrating it is to deal with insurance companies, where you have to wait few days and don’t get your personal files back. Looking for a new phone takes time and costs you much more. Our promise is a fast and quality repair service.

We provide the highest standard repairs of all most popular mobile phones, tablets and laptops. Problems with broken screens, back panels, camera, charging connectors, water damages and software issues can be fixed same day, usually within 1 hour !

Get in touch for repair of iPad tablets, Apple MacBooks, iMacs and any Windows based laptop. Your mobile phone’s or laptop’s personal files stay untouched and secure for the time of the repair.

We buy mobile phones and laptops, sell your phone, tablet or MacBook in our store in London. Fixfactor pays cash within minutes.



Want to sell a phone or laptop you don’t want ?


We buy it today ! Read more about selling your phone or laptop.






 News From Our Blog

23Mar, 2017

Microsoft Surface Tablet Repairs Available, By Post Or In the Store

We have just introduced support for Microsoft Surface tablets. We can repair the following models: Microsoft Surface Pro 2, Surface 3, Surface Pro 3, Surface 4, Surface Pro 4 and the latest Surface Book. We can repair broken screen on the Surface, broken front glass, charging ports, housing but also we can change the battery or help with the software. Why should you bring it to our store instead of sending it to Microsoft ? With Microsoft, you have open

27Apr, 2016

Get your hard drive replaced with the SSD in our Store !

The hard disk drive uses a mechanical arm with a read/write head to move around and read information from the right location on a storage platter. Like a pendrive, there are no moving parts to an SSD. Rather, information is stored in microchips.Nowadays the hard drive appears to be the weakest element of a computer. Replacing it with the SSD will make it so much faster! It can be a good time to upgrade it when it fails too. All MacBooks manufactured after 2013 use

27Apr, 2016

My phone is waterproof. Will it stay waterproof after repair ?

While some of mobile phones get close to being labeled waterproof, we probably should treat them as just resistant to water.When we talk about waterproof hardware, we often refer to an IP rating. This stands for Ingress Protection, and is usually followed by a number, which refers to its ability to withstand water and dust.If the IP number starts with a six, then the device features complete protection from dust, and must ward off particles to the extent where none can find

Google Rating