Phone Repair Brands

Choose your mobile phone manufacturer from below. For tablet repairs scroll down or click here.





Tablet Repair Brands

Want to fix tablet brand which is not listed ? Let us know. 0208 543 7088.

We can help with Google Nexus tablets, some Tesco Hudl and Amazon Kindle tablets. Problems which we can solve include broken screen, charging port, battery replacement, water damage and software issues with your tablet.

Broken screen ?




Mobile phone screen repair is by far the most frequent repair in our store. We are committed to fix your device fast, while keeping the price competitive. In fact, you should expect perfect results !

Broken LCD screen or the only front glass broken ? Touchscreen doesn’t work ? Those things are one integral part bonded together and every time we have to replace the glass and the screen. It also results in better quality job.

We keep replacement LCD screens for most mobile phones in stock, so we can help you when you urgently need it. Apple iPhone 6S / 6 and 5S we usually have, same as Sony Xperia, Google Pixel, Nexus 6P, OnePlus and HTC screens.

We can also fix a broken LCD screen on your tablet and laptop. We specialise in Apple MacBook broken screen repairs including MacBook Retina and MacBook Air.

Always confirm with us parts availability before you start your trip.



Fix it now !

Liquid or water damage ?

Water Damage Fixfactor



Water damaged phone can be repaired but it is always a subject to diagnosing it first. You must bring it as soon as possible as battery needs to be disconnected and the motherboard should be washed immediately after the damage.

Bring it or send it so we can disassemble it and clean from minerals and dirt left by the liquid. After the motherboard is dry, we can start the diagnostic process. Sometimes the phone is fully working after the washing. Sometimes it needs some components, screen, battery or charging port replaced as well. If your phone cannot be repaired, we can try to recover your data.

There is no guarantee that water damaged phone can be repaired. We have a lot experience and hight success rate or around 75%.

We can also repair liquid damaged Apple MacBook laptops including latest MacBook Pro Retina and MacBook Air.

Please read the full description of water damage repair service before applying for the repair.


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Broken charging port or battery ?

Mobile phone battery replacement service by phone repair company FIXFACTOR


You don’t need a new phone if the battery doesn’t last as long as it used to. New battery replacement will do the job. Even if the phone shows 70% and then drops to 20%, it usually is the same thing. 

Don’t thing too long ! If the battery behaves strange, the next step probably will be that it will start swelling. That can make some further damage to the internals of your phone.

If you are not sure if the problem is the battery or charging port, bring it for diagnostic. Our professional team will find the problem and offer a quickest possible solution.

Usually battery replacement services takes only 15 minutes up to 1 hour.

We can replace batteries on your MacBook too ! This service is fast and does cost much less than new phone or laptop.


Fix it now !

Back glass broken or the frame ?

Samsung Galaxy back glass battery cover replacement service in London by FIXFACTOR company


Broken back panel may result your phone to be weaker and prone to further damage. It can cut your fingers too. Usually it is a lens for the back camera so if it broken, you cannot make good pictures. 

Some mobile phones including Google Pixel need to have the whole frame replaced as the glass is a part of it.

We can replace back panel on any mobile phone including Google Pixel, Sony Xperia Z3, Z5, Samsung Galaxy S8, S7 Edge, or Nexus 6P. This service is always much cheaper that any screen repair.

Please note we cannot guarantee for your phone to be waterproof if it was before.

Before your visit, please let us know about the color of your phone.

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Software issues ?

Mobile phone repair services in London by phone repair company FIXFACTOR


We can fix most of phone, tablet and laptop software issues within a day. We can help with firmware modifications too.

Does your Samsung, Google, Xiaomi, OnePlus, Huawei phone restarts on boot ? Do you need to change the firmware ? Do you need help with getting the bootloader unlocked ? We support most Android phones and iPhones.

For fixing software on mobile phones we use dedicated tool boxes that can perform repairs on a deeper level than when using standard USB cables.

For your Windows laptop software, we can help with the operating system, remove viruses, help with data transfer or recovery and refreshing your computer to factory settings.

Mac computers may require software help as well ! If your Mac is slow or hasn’t been maintained for more than a year, it can already become unstable. We can perform a total system reinstallation within 24 hours.


Fix it now !

Sell your mobile phone or laptop. 



Sell your phone today. Get paid cash within minutes. We buy new, used or broken mobile phones, tablets and Apple MacBook laptops and iMacs.

If you have a broken phone and it is too expensive to fix it, we can buy it for parts. Do you want to exchange it for another phone ?

When you bring your phone to sell, we can help you to transfer your data including pictures, videos and contacts. We do that for free.

The process of selling is easy –  just email us describing the brand and model of you device, condition, color, included accessories, box. The original receipt is recommended but not essential. If it is the phone, please let us know what is the memory capacity, locked / unlocked and if it has ever been repaired before.

Most wanted list of devices includes iPhone 7, iPhone 6S, Samsung Galaxy S8 / S8+, LG G6, Google Pixel / Pixel XL and Apple MacBook laptops. For more info click the button below.


Sell your phone

Ways to deliver our services:

Bring Your Mobile Phone


1. Contact us first (call on 0208 543 7088) regarding the mobile phone repair service or book the repair on the website.

2. Bring your faulty phone, fill the repair form in the store, get the confirmation note and leave your phone with us.

3. Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The repair should not take more than the agreed time.

4. Finally, after agreed period of time your mobile phone is ready for collection, repaired.

Would you like to bring your mobile phone ? Use the booking calendar from below.

Remember to mention the model of your phone are you going to bring, thank you.

Send Your Mobile Phone


1. Add the mobile phone repair service to the Cart by clicking the “Order Now” button on the page of repair service which you need.

2. Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout).

3. Wrap your mobile phone safely. We suggest to use the Insured courier service.

Please send your mobile phone to:

fixfactor (formerly known as Raphone)
136 Kingston Road
SW19 1LY London

Please write the Order number on the outer of the box.


4. Once received, you will be contacted and the repair will start immediately.

5. You will get a confirmation e-mail after we fix your mobile phone. We always return it with a recorded courier service.

Phone repair delivery method of your phone to our store based in London
We use 48h recorded delivery service or Next Day Delivery by 1pm for mobile phone nationwide repair service. Londoners can use a bicycle courier service for same day repairs (optionally with additional cost).

Paymeny methods accepted by phone and computer repair store in london raphone
Debit or Credit Card, Paypal, payments over the phone or cash on collection while in the Store.  You can also send the phone first and pay after repair (while the phone is still with us).

Phone checklist before you post it

1. Backup your files if possible.  We leave your mobile phone’s data untouched, so this is optional.

2. Remove the passcode / password  or include it with your phone so we can test the phone after repair.

3. Remove SIM card and micro SD card.

4. Please don’t include any accessories.

5. Write the Order Number or your name on the outside of the package.



One of options is to identify it by IMEI number. The link will take you to the website where you can enter the IMEI of your phone and identify it. Click here.

We are always here to help, give us a call and we will help you to find the IMEI your phone: 0208 543 7088.




All repair services that we offer

Below you can browse through all repairs that we list on our website. If anything what you are searching is not here, please give us a call.