Choose Google Pixel to repair by clicking on the tab:

Is the Google Pixel / Pixel XL service which you need not listed ? Call: 0208 543 7088.

 

Accessories for your Google Pixel phone ?

We offer a wide range of high quality accessories for your phone including replacement chargers, cables, earphones, cases, bike mounts, car holders and speakers. If you cannot find what you are looking for, contact us and we will check for the specific item.

Click here to check our full range of phone accessories >. 

 

NEXUS 6P ACCESSORIES FOR SALE COLLECTION OR INTERNET ORDER

Ways to deliver our services:

BRING YOUR GOOGLE PIXEL

 

1. Contact us first (call on 0208 543 7088) regarding the Google Pixel / Pixel XL phone repair service or book the repair on the website.

2. Bring your faulty Google Pixel / Pixel XL, fill the repair form in the store, get the confirmation note and leave your OnePlus with us.

3. Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The repair should not take more than the agreed time.

4. Finally, after agreed period of time your Google Pixel / Pixel XL phone is ready for collection, repaired.

Would you like to bring your Google Pixel / Pixel XL phone ? Use the booking calendar from below.

Remember to mention the model of your phone are you going to bring, thank you.

SEND YOUR GOOGLE PIXEL

 

1. Add the Google Pixel / Pixel XL repair service to the Cart by clicking the “Order Now” button on the page of repair service which you need.

2. Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout).

3. Wrap your Google Pixel / Pixel XL phone safely. We suggest to use the Insured courier service.

Please send your Google Pixel / Pixel XL phone to:

Fixfactor (formerly known as Raphone)
136 Kingston Road
SW19 1LY London

Please write the Order number on the outer of the box.

 

4. Once received, you will be contacted and the repair will start immediately.

5. You will get a confirmation e-mail after we fix your Google Pixel / Pixel XL phone. We always return it with a recorded courier service.

DELIVERY METHODS
Phone repair delivery method of your phone to our store based in London
We use 48h recorded delivery service or Next Day Delivery by 1pm for mobile phone nationwide repair service. Londoners can use a bicycle courier service for same day repairs (optionally with additional cost).

WAYS TO PAY
Paymeny methods accepted by phone and computer repair store in london raphone
Debit or Credit Card, Paypal, payments over the phone or cash on collection while in the Store.  You can also send the phone first and pay after repair (while the phone is still with us).

Phone checklist before you post it

1. Backup your files if possible.  We leave your mobile phone’s data untouched, so this is optional.

2. Remove the passcode / password  or include it with your phone so we can test the phone after repair.

3. Remove SIM card and micro SD card.

4. Please don’t include any accessories.

5. Write the Order Number or your name on the outside of the package.

Frequently Asked Questions About Google Pixel (FAQ):

Do you replace the back glass on the Google Pixel ?

The back glass is only available as the full assembly together with the whole metal frame. This explain the high cost of the repair (£129). Please note there is also a small risk of the screen damaging while removing. Google Pixel is one of few mobile phones where it is risky to disassemble the phone. We don’t take responsibility when the screen breaks as we don’t have full control over the process. This means that we don’t cover the cost of possible screen damage. This is why we explain you before we start. In reality it maybe happened to us only once or twice but you are warned.

SAME DAY REPAIR FOR GOOGLE PIXEL PHONE INCLUDING BROKEN SCREEN BATTERY REPAIR OR WATER DAMAGE

Bring or send your Google Pixel (model S1) or Google Pixel XL (M1) for same day repair or next day postal return.

Please give us a call or use our booking calendar before your coming. For online orders, just follow instructions given by the website.

ACCEPTED PAYMENT METHODS BY RAPHONE PHONE REPAIR COMPANY IN LONDON SAME DAY PHONE AND LAPTOP REPAIRS

 

 

Difference between the screen and front glass repair ?

Any service which stands for LCD screen or front glass repair will replace both. If you have both parts broken, choose only the screen repair service. We only separated those services to help you point the actual problem.

 

OUR PROMISE

 

GOOGLE REVIEWS OF FIXFACTOR SERVICE COMPUTER AND PHONE REPAIRS IN LONDON

Latest Google Reviews

Maddy Stewart
Maddy Stewart
00:41 02 Jun 17
Amazing! Such nice guys and incredibly helpful, they managed to source the parts for my phone within 2 days when I was expecting at least 4! Wonderful service and would highly recommend even if you have to make a trip to get there- so worth it!
Noaman Qasim Ali
Noaman Qasim Ali
14:48 15 May 17
After months of constantly jiggling cables and immobilising my iphone in order to charge it, I rang these guys and they fixed it in an hour. Very friendly, immaculately kept workshop and perfectly professional. Would strongly recommend.
Paul Gullett
Paul Gullett
10:02 05 May 17
Just a superb service, fixed my Nexus 6 and went above and beyond in terms of the time spent on it to fix it. Highly recommended, although they do need to charge more! Update: Just had an iPhone fixed. Awesome speed. Sent in by next day post fixed and back in my hand via post 48 hours later!read more
Johnny Clifford
Johnny Clifford
14:54 22 Apr 17
People travel a long way to visit this shop- and with good reason. Very knowledgeable, helpful and friendly guys who really went above and beyond to help out. Would definitely recommend.
Tamas Palko
Tamas Palko
14:27 17 Apr 17
The staff is very professional and fulfilled everything they said they would do. The work did not require any aftercare, it was perfect. My phone screen got replaced within 1 hour from a walking in.
Mark Worrall
Mark Worrall
13:41 10 Apr 17
Incredibly helpful, knowledgeable and friendly staff replaced the screen of my S6 Edge and the result looks beautiful. They kept me informed the whole time and returned the phone to me fast and safely.
Petra Dixon
Petra Dixon
08:39 22 Mar 17
What can I say? I was close to buying a new phone as mine had stopped charging. Turns out all it needed was a quick, efficient and professional replacement of the charging port by these guys. The service they offer is so convenient. I rang them up and they confirmed within less than a minute that - provided it was the charging port - they had the parts in stock and they could do a repair in about 40 mins. If there was anything else they'd ring me first before doing further repairs. Dropped my phone off in my lunch break, collected it - fully functional again - after work. They let you do a thorough check of all the functions upon collection. In fact, they MAKE you do it. I like people that have confidence in their own work. Those that can't get to the Wimbledon area can post their stuff and book the repair online. Fab. And on top of all that, they're an exceptionally friendly and helpful bunch. Five stars. Easily.read more
David Simms
David Simms
08:07 20 Mar 17
I booked my two year old Nexus 6 in for a replacement battery. The guys were able to replace the part very quickly. Great service guys, thanks very much!
João Dias
João Dias
18:55 08 Mar 17
I literally came all the way from East London because they are the only ones that deal with the Google pixel. My speaker was dead, took them one day to change it. Works like new. Couldn't recommend more.
Kay J
Kay J
16:31 22 Feb 17
The service provided at this establishment is excellent. My phone was in a bad state where my battery needed replacing, after checking out a few other repair shops online- this one had the most positive feedback. My phone was promptly fixed. The staff is polite, friendly and know what they are about. Highly recommend.read more
Daren W
Daren W
23:41 06 Feb 17
It was worth traveling across London to ensure my phone was fixed right (swap out of the battery on the ultra compact HTC M8). They demonstrated great knowledge and service in an easy, informative and clean environment. 3 month warranty, cash only.
See All Reviews Write a review

Latest Facebook Reviews

Zsuzsanna Seres
Zsuzsanna Seres
2017-06-04T18:20:16+0000
Great service, they changed the screen of my Huawei P9 in two hours - they can do it even quicker for a bit more - and now i feel like i have a new phone 🙂 Highly recommended to go to them if you have any problem.
Victoria Davies
Victoria Davies
2016-10-21T14:53:38+0000
Fast service and my phone looks like new again after having smashed the screen. I sent it to them Tuesday and received it back Friday, can't ask for better than that. Thank you!
Heather Finlay
Heather Finlay
2016-09-24T14:25:16+0000
Very pleased with service. Fixed my Ipad really quickly and easily. Recommended
Bill Lockhart
Bill Lockhart
2016-03-24T13:24:26+0000
Highly recommended! Expert, friendly, honest. They only had a (perfect) second-hand back glass for my Xperia Z3 Compact so only charged me half of the published price. I'd have been none the wiser if they'd told me it was new. Job done in 15 minutes as promised, phone is like new.
Dan Carey
Dan Carey
2016-03-23T13:47:49+0000
Very pleased with the service for repairing my HTC One M7 screen. I sent it by post and got it back really quickly. Fair price and fast turnaround. Thank you very much.
Justin Zhang
Justin Zhang
2016-01-09T17:50:45+0000
Great service!!
Sandra Eveleigh
Sandra Eveleigh
2015-10-29T01:14:05+0000
Took my experia z3 in with a cracked back screen and power button wasn't working, very friendly and quick service, got it back same day. Have used raphone before. Now my family and friends go there.
Dave Goodhand
Dave Goodhand
2015-07-21T15:56:45+0000
Water damaged HTC One M8, quick repair, good price, great service! Would recommend anyone who has issues with their phones in SW London to give these guys a call.
Dorota Marta
Dorota Marta
2015-07-19T00:11:13+0000
it is my favourite service!
Xiaoxiao Ye
Xiaoxiao Ye
2015-06-18T08:06:38+0000
fantastic shop
Valentino Legio
Valentino Legio
2015-06-16T17:05:13+0000
I received a new battery and a new charging port within 30 minutes! I'm absolutely happy now. The guys are professional and friendly and know what they are doing. My phone charges again and the new battery lasts forever! Thanks guys!
Vivian Tang
Vivian Tang
2015-05-25T06:32:45+0000
high quality products with reasonable price !
Jason Fu
Jason Fu
2015-05-12T10:00:30+0000
Fast, Friendly & Professional Service
Mia Liang
Mia Liang
2015-04-28T09:24:55+0000
Hope to do business with you, thanks
Monika Ra
Monika Ra
2015-04-26T21:23:03+0000
quick repair, very good customer service, I recommend Raphone
Chris Jones
Chris Jones
2014-08-22T17:46:34+0000
Took my iPad 2 in at 12.30 - broken/ shattered. Really helpful, friendly guy. Got it back 5pm and looks perfect and works perfectly. Highly recommended - have had quite different experience with iPhones in other shops in the last few years.thank you.
Linda Morgan
Linda Morgan
2014-07-26T10:46:43+0000
These guys replaced the screen on my Sony Xperia Z2, phone is like brand new, recommended! 🙂
Yahia Al-imam
Yahia Al-imam
2014-04-07T17:51:24+0000
Sebastian Kafar
Sebastian Kafar
2014-03-24T10:35:59+0000
Marcin Skwiercz
Marcin Skwiercz
2014-02-16T10:38:17+0000
Sly Claude
Sly Claude
2014-02-16T08:14:48+0000
Slawomir Fąfàra
Slawomir Fąfàra
2014-02-16T02:07:26+0000
Monika Lampa
Monika Lampa
2014-02-15T20:14:19+0000

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