Get your laptop’s hard drive replaced by professional service.
Your laptop will be checked first if replacing the hard drive will solve problem
Hard drive is replaced by our specialist within 24 hours.
Your laptop will be fully tested after repair
6 months warranty
Different laptops may require different solutions. Let us know what computer is it and if you need to backup your data before we replace the storage. Price £49 covers only installation, not a new drive.
If your computer does not boot Windows but it shows the logo, it is very slow or crashes frequently, it says that no operating system, probably the hard drive is faulty and needs to be replaced.
The hard drive is not repairable. It consists of moving plates and header. Those plate have millions of sectors that stores the data. The header is responsible for reading those sectors and translating them into what you see on your laptops monitor. If only single of those sectors are faulty, your hard drive is considered as faulty because this is beginning of more serious problems.
Request this service if you want us to replace the internal storage of your laptop, PC or any Apple Mac, iMac, MacBook. The reason can be any, the most common is that your Mac / laptop / PC does not start the operating system.
The price of £49 covers only a service but not the actual hard drive. Prices for 250GB starts from £40 but the optimal size is 500GB. For the speed we highly recommend SSD storage but is just more expensive.
After replacing of the internal storage, the operating system must be installed. You can do it by your own or we can do it for you. It costs additional £39 for Windows or OS X installation, as part of the whole package. We complete all the setup and install all necessary drivers. Your Windows will also be activated matching the previous activation KEY used on that computer.
If You Bring It
Book and appointment and visit our Store in London. Get your phone, tablet or laptop repaired on the same day, while you wait. Enjoy free Wifi, coffee, sweets and fruits.
1.Contact us first (call: 0208 543 7088) regarding required phone, tablet or laptop repair service or book the repair on the website.
2.Bring your faulty phone, tablet or laptop, fill the repair form in the store, get the confirmation note and leave your device with us.
3.Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The repair should not take more than the time we agreed.
4.Finally, after agreed period of time your phone, tablet or laptop is ready for collection, repaired.
Would you like to bring your phone, tablet or laptop ? Use the booking calendar from below.
Remember to mention the model of your device are you going to bring, thank you.
If You Send it
Same day return after we fix your phone. Give us a call or use the website to book the repair. Write the order number on the package and send your phone, laptop or tablet to our Store.
1.Add the phone, tablet or laptop repair service to the Cart by clicking the “Post Your Device” button on the page of repair service which you need.
2.Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout).
3.Wrap your phone, tablet or laptop safely. We suggest to use the Insured Mail service (insured up to £500 and costs £9).
Please send your device to:
Fixfactor (known as Raphone)
136 Kingston Road
SW19 1LY London
Write the Order number on the outer of the box.
4. Once received, you will be contacted and the repair will start immediately.
5. You will get a confirmation e-mail after we fix your phone, tablet or laptop. We always return it with a recorded mail service.
We use Royal Mail Recorded or Next Day Delivery by 1pm (insured up to £500) for mobile phone nationwide repair service. Londoners can use a bicycle courier service for same day repairs (it is optional with additional cost).
Accepted payment methods
Debit or Credit Card, Apple Pay, Android Pay, Paypal, payments over the phone, bank transfers or cash on collection while in the Store. You can send the phone first and pay after repair (while the phone is still with us).
Prepaire Your Device Before You Post It
1.Backup your data if possible. We leave your device’s internal storage untouched so it is optional.
2.Remove the passcode / password or include it with your phone so we can test the phone after repair.
3.Remove the Sim Card and micro SD card. 4.Don’t include any accessories. 5.Write the Order Number or your name on the outside of the box.
Do You Need A Home Visit ?
Do you need on-site repair, home computer setup or any other IT help ? We come to you, anywhere in the South West London. Some phone repairs we can perform in your office. Please call.
If you need us to come to your house or office, let us know at least 3 hours in prior to the visit.
Areas covered: South Wimbledon, Wimbledon, Raynes Park, Morden and other within 2 miles from our office.
We can do while we there:
Software help for your Mac, Windows laptop or PC including viruses, speed optimalisation or software setup
Help with new computer setup, additional software installation
Data transfer between computers
Network setup, administation tasks
Cloud based solutions integrations, backup storage setup
Hi-fi systems setup
Some basic hardware setup including hard drive replacements, RAM memory upgrades
We charge per hour or per job, whatever is easier for you. There is minimum of £50 charge per visit and £40 per hour afterwards.