Microsoft Surface Screen / Front Glass Repair

Get your Microsoft Surface, repaired by professionals.

What is included ? 

Microsoft Surface, front glass, the touch function and display, top quality, genuine replacement;

Replaced to “as new” condition in the Store within 2 hours

Free Delivery in 3 working days with option for Next Day or SAME DAY RETURN*

3 months warranty




Smashed the screen or front glass on your Microsoft Surface tablet ?

If you have a problem with the LCD display, touch function, vertical lines on the screen or broken front glass it will be all fixed if you use this service. All those parts come as one unit and we replace them.

The screen repair service usually covers everything related to the whole front of your tablet, the touch function, the display, front glass and the backlight. It is a quite unique for different mobile phones and tablets. (read more >)

To guarantee your satisfaction, we replace the whole front assembly. It has been all proven by years of experience with fixing the Surface series Microsoft tablets.



Accessories for your Microsoft Surface ?

Our range of unique accessories includes replacement chargers, cables, earphones, cases, bike mounts, car holders and speakers. Add it to your phone service and we will send it together with your tablet repaired.

See all accessories > 

Ways to deliver our services:



1. Contact us first (call on 0208 543 7088) regarding the Microsoft Surface broken LCD screen / front glass repair service or book the repair on the website.

2. Bring your faulty Microsoft Surface, fill the repair form in the store, get the confirmation note and leave your tablet with us.

3. Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The repair should not take more than 2 hours.

4. Finally, after agreed period of time your Microsoft Surface, Tablet is ready for collection, with the screen repaired.

Would you like to bring your Microsoft Surface, ? Use the booking calendar from below.

Remember to mention the model of your tablet are you going to bring, thank you.

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1. Add the Microsoft Surface, broken screen / front glass repair service to the Cart by clicking the “Order Now” button on top of the page.

2. Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout).

3. Wrap your Microsoft Surface, safely. We suggest to use the Insured courier service.

Please send your Microsoft Surface, Tablet to:

Fixfactor (formerly known as Raphone)
136 Kingston Road
SW19 1LY London

Please write the Order number on the outer of the box.


4. Once received, you will be contacted and the repair will start immediately.

5. You will get a confirmation e-mail after we fix your Microsoft Surface tablet. We always return it with a recorded courier service.

Phone repair delivery method of your phone to our store based in London
We use 48h recorded delivery service or Next Day Delivery by 1pm for tablet nationwide repair service. Londoners can use a bicycle courier service for same day repairs (optionally with additional cost).

Paymeny methods accepted by phone and computer repair store in london raphone
Debit or Credit Card, Paypal, payments over the phone or cash on collection while in the Store.  You can also send the phone first and pay after repair (while the phone is still with us).

Tablet checklist before you post it

1. Backup your files if possible.  We leave your mobile tablet’s data untouched, so this is optional.

2. Remove the passcode / password  or include it with your phone so we can test the phone after repair.

3. Remove SIM card and micro SD card.

4. Please don’t include any accessories.

5. Write the Order Number or your name on the outside of the package.


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