Did you accidentally reset your Microsoft Surface ? Does it have a hardware damage that you don’t wish to repair and you need only the data ?
We have a lot of experience with restoring a data from damaged Microsoft Surfaces. Most of the time your Surface does not power on at all, it has broken screen or liquid damage. Sometimes the problem is more of the software nature – viruses, Windows does not startup or you have formatted the internal storage. To recover the data, we don’t always need to disassemble the, tablet, as long as this is not a hardware issue.
We use approved recovery methods to get files out of the damage Microsoft Surface tablets. If we cannot access it from the outside, we remove the storage (possible on Surface Pro 3, 4, Pro 5 and Surface Book).
Bitlocker key access.
Your data is encrypted by default. We may ask you for the Bitlocker recovery key to be able to transfer it. In some cases this is fine, we can recover it without it. We will be able to confirm this after we disassemble the Surface.
This is very risky process disassembling your device. To actually diagnose the hardware, we have to remove the front screen which is extremely strongly attached with a glue. We do our best not to damage it. We dedicate 1 hour for this process but if the screen breaks, please don’t blame us. We don’t take responsibility if this happens and if you decide to replace it, we will ask you to cover the cost.