You are about to have all viruses removed from your computer.

About the service:

Yes, we can secure your personal files first. If the Windows doesn't start, we remove the hard drive and manually backup the content.

Scanning service will tell about the type of threads (viruses, trojans, malware or spyware). After we find all of them, we delete them.

Complete repair may take 24-48 hours, we can also visit you in your house / office

We never change the content without informing you. Your files are safe for the whole process of the repair.



Please note the price is subject to the work we need to do with your computer. How much time needed, kind of virus and need of backup are relevant.


Pop-up windows telling that your computer has been infected ?

If your laptop or PC desktop computer keeps telling you in the aggresive way about potential danger, probably this is only the truth but the real danger is the actual software which informs you about it and not the message about number of viruses. Computer threads have evolved and often they pretend to be your “security software” but in fact, they try to steal your personal data including bank details, contact list and personal informations about you.


Computer threads include viruses, trojans and spyware – those responsible for hundreds of messages which also block access to the Internet.

If you have any reason to think that your computer has be infected, we recommend you to scan it with antivirus software or leave your computer with a computer specialist. Antivirus may not secure your computer if it has been already infected. There is no perfect protection, new threads are being created everyday.

Here are only few symptoms suggesting your computer may be affected by viruses:
– computer is very slow
– Windows displays strange messages
– you computer’s software informs you about number of viruses and asks to buy additional protection
– your computer is out of control
What we do first, is to secure your personal files if those are important to you. Then after we find all threads, we delete them and check Windows system integrity. If Windows system is damaged by viruses, it may be necessary to reinstall it. After that we create new security and recommend you software which can help in the future. Even more important is the advice which you will get about how to use the Internet, which places to avoid.
We recommend to bring or send your computer but the home or office visit is possible too. Sometimes it may be necessary to spend several hours with fixing your computer and that depends on many factors. We can give you a quote after a short interview.

How can we serve you ?



1. Contact us first (call: 0208 543 7088) regarding the computer repair service or book the repair on the website.

2. Bring your faulty Mac, PC or laptop, fill the repair form in the store, get the confirmation note and leave your device with us.


3. Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The repair should not take more than time we agreed.

4. Finally, after agreed period of time your computer is ready for collection, repaired.

Would you like to bring your computer ? Use the booking calendar from below.

Remember to mention what device are you going to bring, thank you.

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1. Add the required PC, Mac or laptop repair service to the Cart by clicking the “Order Now” button on the page of repair service which you need.

2. Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout).

3. Wrap your PC, Mac or laptop safely. We suggest to use the Insured courier service.

Please send your computer to:

136 Kingston Road
SW19 1LY London

Write the Order number on the outer of the box.

4. Once received, you will be contacted and the repair will start immediately.

5. You will get a confirmation e-mail after we fix your device. We always return it with a recorded courier service.
Phone repair delivery method of your phone to our store based in London

We use 48h courier service or Next Day Delivery by 1pm for laptop nationwide repair service. Londoners can use a bicycle courier service for same day repairs (it is optional with additional cost).

Paymeny methods accepted by phone and computer repair store in london raphone
Debit or Credit Card, Paypal, payments over the phone or cash on collection while in the Store.  You can also send the laptop first and pay after repair (while the laptop is still with us).



1. Backup your data if possible.  We LEAVE YOUR COMPUTER’S CONTENT INTACT so it is optional.
2. Remove the password, include it with your computer or create the unprotected account so we can test the device after repair.
3. Remove all CDs and micro SD card.
4. Don’t include any accessories.
5. Write the Order Number or your name on the outside of the package.




If you need us to come to your house or office, let us know at least 3 hours in prior to the visit.

Areas covered: South Wimbledon, Wimbledon, Raynes Park, Morden and other within 2 miles from our office.

We can do while we there:

  • Software help for your Mac, Windows laptop or PC including viruses, speed optimalisation or software setup
  • Help with new computer setup, additional software installation
  • Data transfer between computers
  • Network setup, administation tasks
  • Printer setup
  • Cloud based solutions integrations, backup storage setup
  • Hi-fi systems setup
  • Some basic hardware setup including hard drive replacements, RAM memory upgrades

We charge per hour or per job, whatever is easier for you. There is minimum of £50 charge per visit and £30 per hour.



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