Get your Sony Xperia Z5 Compact broken back glass fixed same day by specialists.
If your Sony Xperia Z5 Compact has the back glass cracked, get it replaced before it exposes the internals of the phone. The service includes parts and labour. The camera lens is not part of the back glass repair. Please let us know the colour of the phone when you order the service.
About the repair process.
Sony Xperia Z5 Compact repair process starts with gentle pre-heating the back glass on the special plate. It melts the glue a bit so removing the broken glass is easier and safer. We are very careful not to damage any components that are hidden under the back glass.
To guarantee your satisfaction, we replace the back glass panel with the high quality part. The mounting point is a double sided adhesive, exactly the same as Sony uses and that guarantees the perfect fit.
Our technicians will repair your phone while you wait, if it is possible. In most cases the repair doesn’t take longer than 2 hours including testing your Sony Xperia Z5 Compact after repair. If you have sent it in for Online repair, we will return your phone within few days or the next day if you have selected priority repair. Expect perfect results when you get your phone back !
We test your phone after we fix it.
Your Sony Xperia Z5 Compact will be carefully tested after repair. The test includes the new back glass fitting but also we confirm other functions to work properly after we assembled the phone back (speaker and the microphone, network range, calling funciton, front camera, charging, speakers, Wifi). After you receive the phone back, we kindly ask you to test it again.
Get a discount when choosing multiple services.
We can fix many other faults related to the Sony Xperia Z5 Compact phone. If you require back camera lens or camera replacement, help flashing Android firmware on your phone, let us know ! If you choose replacing the battery while changing the screen or charging port, the price will be reduced. You can select desired repair service from the main menu or just give us a call and we will assist you.
Does your Sony Xperia Z5 Compact have additional damage that you don’t wish to fix ?
If your phone has broken front glass, camera lens or any other issues but you don’t want to fix it, please let us know ! If your back is already broken, we have to access the phone trough the back that may break even more. Be aware of this. Please mention in notes any issues you have with the phone. If we notice any damage that was not mentioned, we will need to contact you first to explain you this again and get your permission. This may cause some delays. Note, that those additional issues we may offer you to fix it at greatly reduced prices.
Please note although we use original parts and bonding material, we cannot promise that your Sony Xperia Z5 Compact is still waterproof after repair as this is a subject to Sony internal tests when they actually manufacture it. Although we believe that it should be water resistant to some degree, you do it at your own risk.
If You Bring It
Book and appointment and visit our Store in London. Get your phone, tablet or laptop repaired on the same day, while you wait. Enjoy free Wifi, coffee, sweets and fruits.
1. Contact us first (call: 0208 543 7088) regarding required phone, tablet or laptop repair service or book the repair on the website.
2. Bring your faulty phone, tablet or laptop, fill the repair form in the store, get the confirmation note and leave your device with us.
3. Our technician will run an initial diagnostic to confirm the problem and lets the job begin! The repair should not take more than the time we agreed.
4. Finally, after agreed period of time your phone, tablet or laptop is ready for collection, repaired.
Would you like to bring your phone, tablet or laptop ? Use the booking calendar from below.
Remember to mention the model of your device are you going to bring, thank you.
If You Send it
Same day return after we fix your phone. Give us a call or use the website to book the repair. Write the order number on the package and send your phone, laptop or tablet to our Store.
1. Add the phone, tablet or laptop repair service to the Cart by clicking the “Post Your Device” button on the page of repair service which you need.
2. Complete the checkout with your address, contact number and choose the payment method. You can pay after repair if you prefer (you will see this option at the checkout).
3. Wrap your phone, tablet or laptop safely. We suggest to use the Insured Mail service (insured up to £500 and costs £9).
Please send your device to:
Fixfactor (known as Raphone)
136 Kingston Road
SW19 1LY London
Write the Order number on the outer of the box.
4. Once received, you will be contacted and the repair will start immediately.
We use Royal Mail Recorded or Next Day Delivery by 1pm (insured up to £500) for mobile phone nationwide repair service. Londoners can use a bicycle courier service for same day repairs (it is optional with additional cost).
Accepted payment methods
Debit or Credit Card, Apple Pay, Android Pay, Paypal, payments over the phone, bank transfers or cash on collection while in the Store. You can send the phone first and pay after repair (while the phone is still with us).
1. Backup your data if possible. We leave your device’s internal storage untouched so it is optional.
2. Remove the passcode / password or include it with your phone so we can test the phone after repair.
3. Remove the Sim Card and micro SD card. 4. Don’t include any accessories. 5. Write the Order Number or your name on the outside of the box.Do You Need A Home Visit ?
Do you need on-site repair, home computer setup or any other IT help ? We come to you, anywhere in the South West London. Some phone repairs we can perform in your office. Please call.
If you need us to come to your house or office, let us know at least 3 hours in prior to the visit.
Areas covered: South Wimbledon, Wimbledon, Raynes Park, Morden and other within 2 miles from our office.
We can do while we there:
We charge per hour or per job, whatever is easier for you. There is minimum of £50 charge per visit and £40 per hour afterwards.
