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Customer Reviews 2017-07-17T11:04:19+00:00

Submit Your Raphone Review on Google, Trustpilot or Facebook.

Thank you for choosing us for fixing your phone, tablet, laptop or any other device.
 
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In return, we offer you case, tempered glass, or a discount if you need our help again in the future. Thank you.

How to add a Google Review:

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  2. Search for Raphone (136 Kingston Road, SW19 1LY).
  3. Click Write a review.
  4. In the window that appears, click the stars to score the place. If you want, you can also write a review.

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Facebook Rating
5.0
Google Rating
4.9

Latest Google Reviews

Aaron Mccrindle
Aaron Mccrindle
10:22 13 Sep 17
Best repair shop hands down. Recommend for anyone and anything. Fair price, fast and good results - very friendly and helpful yet professional. High quality work (fixed my water damaged iPhone and help me back up my data) - will be returning in future if any issues with any of my devices.read more
Kelvin Zhang
Kelvin Zhang
16:40 08 Sep 17
Super-friendly staff! I visited for a battery replacement of my Nexus 6P and they had it repaired in store (booked an appointment in advice) in twenty minutes. Store is a very short walk away from the Merton Park team station. Also couldn't help noticing how nice the store is!read more
Daniel Cassandro
Daniel Cassandro
15:22 24 Aug 17
Forgot to write my review from about 4 months ago! Really great service, friendly chaps, was seen straight away even though had an appointment booked for another time. My battery for iPhone 6 kept draining and lasted for about 20mins then would die. Took it in, had the battery replaced by the time I'd finished filling the short form out and that was it.Phone is still going strong battery wise but now I've dropped my phone and smashed the screen up, so I'm going back to get the screen replaced.Definitely recommend.read more
Martin Lines
Martin Lines
20:43 04 Aug 17
Nexus 6P would only last 2 hours on battery. Sent to Huawei who did not change the battery but insisted it needed a firmware upgrade, which did not cure it. Other shop failed repeatedly to get a battery for me, it was always "due tomorrow". RAPHONE had the battery in stock and took 20 minutes to change it. Very pleasant staff. Phone was looked after with no data loss or any marks etc. Highly recommended, I wish I had gone there months ago. Phone lasts up to 24 hours now.read more
Justin Berman
Justin Berman
16:02 02 Aug 17
Friendly guys and prompt and efficient service. One of the only places in London that currently offers screen replacement for the Oneplus 3t handset. I have only just picked my phone up this afternoon but so far, so good. Would definitely recommend these guys.read more
Lee Griffin
Lee Griffin
18:33 23 Jul 17
these guys are really top quality. did my iPhone6 while I waited (25 mins), and told me all about what they were doing and what I should be looking for in their (or anyone else's) repair. They clearly are highly experienced, and gave me great confidence in what they were doing. I'll be going back to get my wife's phone done there too!read more
LUCY STOCKS
LUCY STOCKS
18:45 15 Jul 17
excellent service! Replaced my smashed iPhone 7plus screen in1hr. Great job and great customer service - really friendly and professional.
Linda Hoeberigs
Linda Hoeberigs
16:27 14 Jul 17
Great service, got my phone screen replaced within an hour today, without making an appointment upfront. Cheaper than competitors in Wimbledon as well. Would definitely recommend.
sarah Nelson
sarah Nelson
21:47 03 Jul 17
helpful kind friendly and extremely swift. I would advise anyone with phone issues to visit these guys they are awesome phone Doctors. thanks
alan jeffery
alan jeffery
11:10 29 Jun 17
Very professional service !! recently fitted a new battery to my surface pro unit at a very competitive price and ultra quick turn around, cannot speak to highly of them. High quality work and friendly attitude.
James Green
James Green
08:58 28 Jun 17
Great service thanks! Walk-in repair to a Pixel XL. Screen was replaced in an hour. Highly recommended.
Tim Pope
Tim Pope
07:01 26 Jun 17
Very pleased with the repair the guys did on my Pixel XL. They need to get their credit card machine sorted out but all in all a prompt and efficient service which I would recommend to others
Maddy Stewart
Maddy Stewart
00:41 02 Jun 17
Amazing! Such nice guys and incredibly helpful, they managed to source the parts for my phone within 2 days when I was expecting at least 4! Wonderful service and would highly recommend even if you have to make a trip to get there- so worth it!
Noaman Qasim Ali
Noaman Qasim Ali
14:48 15 May 17
After months of constantly jiggling cables and immobilising my iphone in order to charge it, I rang these guys and they fixed it in an hour. Very friendly, immaculately kept workshop and perfectly professional. Would strongly recommend.
Paul Gullett
Paul Gullett
10:02 05 May 17
Just a superb service, fixed my Nexus 6 and went above and beyond in terms of the time spent on it to fix it. Highly recommended, although they do need to charge more!Update: Just had an iPhone fixed. Awesome speed. Sent in by next day post fixed and back in my hand via post 48 hours later!read more
Johnny Clifford
Johnny Clifford
14:54 22 Apr 17
People travel a long way to visit this shop- and with good reason. Very knowledgeable, helpful and friendly guys who really went above and beyond to help out. Would definitely recommend.
Tamas Palko
Tamas Palko
14:27 17 Apr 17
The staff is very professional and fulfilled everything they said they would do. The work did not require any aftercare, it was perfect. My phone screen got replaced within 1 hour from a walking in.
Mark Worrall
Mark Worrall
13:41 10 Apr 17
Incredibly helpful, knowledgeable and friendly staff replaced the screen of my S6 Edge and the result looks beautiful. They kept me informed the whole time and returned the phone to me fast and safely.
Petra Dixon
Petra Dixon
08:39 22 Mar 17
What can I say? I was close to buying a new phone as mine had stopped charging. Turns out all it needed was a quick, efficient and professional replacement of the charging port by these guys. The service they offer is so convenient. I rang them up and they confirmed within less than a minute that - provided it was the charging port - they had the parts in stock and they could do a repair in about 40 mins. If there was anything else they'd ring me first before doing further repairs. Dropped my phone off in my lunch break, collected it - fully functional again - after work. They let you do a thorough check of all the functions upon collection. In fact, they MAKE you do it. I like people that have confidence in their own work.Those that can't get to the Wimbledon area can post their stuff and book the repair online. Fab.And on top of all that, they're an exceptionally friendly and helpful bunch. Five stars. Easily.read more
David Simms
David Simms
08:07 20 Mar 17
I booked my two year old Nexus 6 in for a replacement battery. The guys were able to replace the part very quickly. Great service guys, thanks very much!
João Dias
João Dias
18:55 08 Mar 17
I literally came all the way from East London because they are the only ones that deal with the Google pixel. My speaker was dead, took them one day to change it. Works like new. Couldn't recommend more.
Kay J
Kay J
16:31 22 Feb 17
The service provided at this establishment is excellent. My phone was in a bad state where my battery needed replacing, after checking out a few other repair shops online- this one had the most positive feedback. My phone was promptly fixed. The staff is polite, friendly and know what they are about. Highly recommend.read more
Daren W
Daren W
23:41 06 Feb 17
It was worth traveling across London to ensure my phone was fixed right (swap out of the battery on the ultra compact HTC M8). They demonstrated great knowledge and service in an easy, informative and clean environment. 3 month warranty, cash only.
See All Reviews Write a review

Latest Facebook Reviews

Vicent Chen
Vicent Chen
2017-08-03T07:42:44+0000
Great service!!!!!
Victoria Davies
Victoria Davies
2016-10-21T14:53:38+0000
Fast service and my phone looks like new again after having smashed the screen. I sent it to them Tuesday and received it back Friday, can't ask for better than that. Thank you!
Heather Finlay
Heather Finlay
2016-09-24T14:25:16+0000
Very pleased with service. Fixed my Ipad really quickly and easily. Recommended
Bill Lockhart
Bill Lockhart
2016-03-24T13:24:26+0000
Highly recommended! Expert, friendly, honest. They only had a (perfect) second-hand back glass for my Xperia Z3 Compact so only charged me half of the published price. I'd have been none the wiser if they'd told me it was new. Job done in 15 minutes as promised, phone is like new.
Dan Carey
Dan Carey
2016-03-23T13:47:49+0000
Very pleased with the service for repairing my HTC One M7 screen. I sent it by post and got it back really quickly. Fair price and fast turnaround. Thank you very much.
Justin Zhang
Justin Zhang
2016-01-09T17:50:45+0000
Great service!!
Sandra Eveleigh
Sandra Eveleigh
2015-10-29T01:14:05+0000
Took my experia z3 in with a cracked back screen and power button wasn't working, very friendly and quick service, got it back same day. Have used raphone before. Now my family and friends go there.
Dave Goodhand
Dave Goodhand
2015-07-21T15:56:45+0000
Water damaged HTC One M8, quick repair, good price, great service! Would recommend anyone who has issues with their phones in SW London to give these guys a call.
Dorota Marta
Dorota Marta
2015-07-19T00:11:13+0000
it is my favourite service!
Xiaoxiao Ye
Xiaoxiao Ye
2015-06-18T08:06:38+0000
fantastic shop
Valentino Legio
Valentino Legio
2015-06-16T17:05:13+0000
I received a new battery and a new charging port within 30 minutes! I'm absolutely happy now. The guys are professional and friendly and know what they are doing. My phone charges again and the new battery lasts forever! Thanks guys!
Vivian Tang
Vivian Tang
2015-05-25T06:32:45+0000
high quality products with reasonable price !
Mia Liang
Mia Liang
2015-04-28T09:24:55+0000
Hope to do business with you, thanks
Monika Ra
Monika Ra
2015-04-26T21:23:03+0000
quick repair, very good customer service, I recommend Raphone
Chris Jones
Chris Jones
2014-08-22T17:46:34+0000
Took my iPad 2 in at 12.30 - broken/ shattered. Really helpful, friendly guy. Got it back 5pm and looks perfect and works perfectly. Highly recommended - have had quite different experience with iPhones in other shops in the last few years.thank you.
Linda Morgan
Linda Morgan
2014-07-26T10:46:43+0000
These guys replaced the screen on my Sony Xperia Z2, phone is like brand new, recommended! 🙂
Yahia Al-imam
Yahia Al-imam
2014-04-07T17:51:24+0000
Sebastian Kafar
Sebastian Kafar
2014-03-24T10:35:59+0000
Marcin Skwiercz
Marcin Skwiercz
2014-02-16T10:38:17+0000
Sly Claude
Sly Claude
2014-02-16T08:14:48+0000
Slawomir Fąfàra
Slawomir Fąfàra
2014-02-16T02:07:26+0000
Monika Lampa
Monika Lampa
2014-02-15T20:14:19+0000