We are trusted tech repair company

Read our reviews on Google about Microsoft Surface Pro 3 repair.

Fixed my Asus laptop screen within a couple of days. Very helpful and knowledgeable staff. Reasonable price. Excellent service.read more
william hemmings
william hemmings
16:03 14 Feb 19
Super fast and friendly service.Replaced my battery and they weren't going to charge if the screen broke unlike ismash.Would Recommend to allread more
Thomas Bridge
Thomas Bridge
13:37 09 Feb 19
Great service, sent in my Mi Mix 2s and unfortunately they could not repair it but they tried every way and were very apologetic about it.read more
Stuart Thirlwell
Stuart Thirlwell
09:25 06 Feb 19
Fantastic service! Very friendly, honest and professional. I had my iPhone 7 plus screen replaced, which was done in 30 minutes and £50.00 cheaper than at Apple. I also purchased a glass screen protector which is of superb quality for just £10, which they kindly applied for me (perfectly, I may add). Thank you guys... I greatly appreciate the wonderful service!read more
Edward Hodge
Edward Hodge
18:31 05 Feb 19
Sent my blackberry key 2 in on Friday as I had managed to smash the screen, emailed me Saturday that they have got my phone and on Monday morning called to say phone is fixed on its way back, outstanding service. I've got my phone back and really happy to recommend theses guys, first class!read more
Simon Mukhtar
Simon Mukhtar
17:48 05 Feb 19
Amazing service. The staff were very friendly and knowledgeable, they replaced my phone battery very quickly and it's been working brilliantly for over six months now. Would definitely recommend this place!read more
Bianca W
Bianca W
16:20 04 Feb 19
Very lovely service. My phone got fixed in a reasonable price and time. Would recommend it.
Sihui Huang
Sihui Huang
10:28 04 Feb 19
A very friendly and professional service. Highly recommended. Quick and efficient, thank you!
Chris Etherington
Chris Etherington
18:23 27 Jan 19
Legends. Honest, professional and quite frankly a rare bunch in today's business world. If you have ANY issues with your mobile/tablet/laptop - these are the guys to turn to. Phenomenal service.read more
Shina O
Shina O
09:00 27 Jan 19
Seriously impressive service from RA Phone FixFactor UK in South Wimbledon replacement BlackBerry PRIV battery. 1 hour turnaround efficient and friendly team. Highly recommended. Brilliant. Thank you.read more
Keith Widdop gis2xl
Keith Widdop gis2xl
17:04 08 Jan 19
Fantastic and fast service. Even repaired my camera and speaker on the house! Highly recommend these great people!
David Shtern
David Shtern
14:01 21 Dec 18
Top notch! Efficient service, good communication and very professional service from these friendly guys when I needed my phone screen replaced.read more
James Penrose
James Penrose
17:23 10 Dec 18
Excellent customer service! Very friendly and knowledgeable staff who really care about fixing your device and know what they are doing! Definitely recommend!read more
Erin Kosobudska
Erin Kosobudska
00:01 05 Dec 18
Used this Company on a recommendation and great reviews. Can only say that the excellent feedback is fully justified. Right from the moment of first telephone call, Ceasar was most professional in explaining costs and timescale of my Samsung screen repair. Raphone may not be the cheapest, but certainly seems the best. My phone had been returned looking like new and seems to be working normally. Would thoroughly recommend this professional company and not hesitate to use again.read more
Daphne Thomas
Daphne Thomas
17:15 10 Nov 18
Excellent service and advice. The job only took a few minutes and I wasn't charged! Also the waiting area is very clean and stylish (if you did have to wait!). Very impressed by the friendly and knowledgeable staff.read more
Jane Kersley
Jane Kersley
11:10 08 Nov 18
Professional and friendly service. Went in there to check a faulty phone battery, or so I thought. They stayed after hours waiting for me to get there, diagnosed that the issue wasn't the battery (I'd been told this by other repair shops...trying to get a quick buck no doubt) and then didn't charge me a thing for it. May be able to find a cheaper quick fix elsewhere but wouldn't trust anyone more than these guys with my phone.read more
Adam Shone
Adam Shone
09:20 15 Aug 18
I had broken the glass in front of my phone's camera, something that the manufacturers official repairer said they didn't know they could fix, and would take at least 7 days.I contacted Raphone by email and got a quick reply confirming they could fix it, and the price. I then went into the store and dropped my phone off and it was fixed in under 2 hours.Staff on email and in person were very friendly and helpful and prices were reasonable.This isn't one of those dodgy looking phone repair places, this is a legitimate and professional store and services. Very happy with everything.read more
Marshall Whitehouse
Marshall Whitehouse
12:13 26 Jul 18
Devices Tested Before we return it repaired

Fully Tested Before Return

Your Surface Pro will be carefully inspected after the repair.

Free Delivery For All Our Phone repairs

Insured Delivery

Courier return 24h / 48h of your device with tracking number.

Satisfaction Guaranteed With Fix Factor Services

Warranty Included

We also care after the repair. Terms and conditions apply.

 

Send it by post to get it profesionally repaired by Fix Factor

Send Your Surface Pro 3

1-5 days repair turnaround for Microsoft Surface Pro 3 repair when you post it, choose required service from our website, enter your details and send it with courier of your choice (we use Royal Mail or DPD). You decide how fast it needs to be repaired. You can pay after repair.

 

Bring it to our store, get it repaired by Fix Factor

Walk-In Repair

Book an appointment for your Surface Pro 3 repair and get it fixed while you wait. The whole process usually takes 2 hours. Enjoy our coffee and snacks. See you in store. If you cannot come, we can arrange a pickup (courier service at additional cost, anywhere in London).

 

We know how to fix any device

Starting from tablets with broken screen, cracked back glass or battery problem, charging issues, power button not working, water damage or micro soldering. Do you need your data recovered from the Surface ? No problem. We do Windows software repair too.

We are in a constant process of training, there is no device too new or too difficult to repair. We can fix anything as long as replacement parts are available.

Select the Microsoft Surface Pro 3 repair type. The model number of your device should be 1631. If you cannot find the service that you need, let us know. Choose the way how you want to get it repaired – by courier or while you wait in our store.

We care also after the repair. All our repair services come with warranty. Satisfaction guaranteed ! 

Don’t just take our word for it, read what customers say on Google or Trustpilot.

 

Please note, for any other service than the Surface Pro 3 screen repair, when the device needs to be disassembled, there is a risk of breaking the screen. Although we have a lot experience, we don’t take responsibility if the front screen breaks while opening the tablet. There is just no control over the process because the screen bonding material is that strong ! The iFixit rated Microsoft Surface tablets 1/10 for its repairability.

 

 

 

Microsoft Surface Repairs

Each repair job starts with diagnostic service to confirm
the problem.

 

Water Damage Repair

We have a high success rate of repairing liquid damaged Microsoft Surface tablets. We deal with most tablet models.

Broken Screen Repair

Usually caused by physical impact and occurs in touch screen not working or problems with the LCD display. We use only original Microsoft parts to replace the LCD screen and the glass on the Microsoft Surface Pro 3. Expect perfect results.

Charging Port Repair

We will diagnose the problem with your Surface Pro 3 charging port and replace it, if it is faulty. The repair process usually takes 3 hours.

 

 

 

 

Microsoft surface pro 4 repair services in UK

Help with Windows 10

Microsoft Surface Pro 3 tablet is a powerful Windows computer. If you need threads removal service, help with Windows system setup, transfer of your data to a different computer or if you need to reinstall the operating system, bring it in.

Data Recovery Service

If you Surface Pro 3 does not power at all but you need to access your files, we can provide you data recovery service. We will disassemble the tablet and remove the SSD drive for the recovery process. The Bit locker decryption key may be needed and that is stored on your Microsoft account.

Battery Replacement

If your Microsoft Surface Pro 3 powers on but does not hold a charge for too long, you may need a new battery. The battery replacement job takes around 3 hours and requires booking.

Frequently Asked Questions: